Help center articles

  • How to Avoid Scams on Vacation RentalsIf you are new to renting or renting from a new owner, here is some information to help. If you don't
  • VRBO Calendar exporting into Houfy
  • What is Houfy
  • How to create a guidebook and add to your Houfy listing(s)
  • How does "write a post" work?
  • How to follow someone on Houfy?
  • All About Houfy and Frequently asked questions
  • AirBnB and VRBO/HomeAway vs. Houfy
  • Houfy: the Power of Community vs. Individualism
  • Airbnb vs. VRBO vs. Houfy: Which site is best for your next vacation?
  • Where are Houfy's headquarters?
  • Who are we at Houfy?
  • How to add reviews from my Website / Tripadvisor / Booking and others to Houfy?
  • Why Houfy?
  • What Vacation Rental Owners Want You to Know
  • Get started with Google Analytics for your Houfy account including your listing
  • Is your listing Houfy verified?
  • Reordering photos, collections & posts on Houfy
  • Houfy is a 3D "chess game for properties" in the making
  • Houfy and widgets/embed codes: for Pictures/Calendar/Reviews/Pricing and Guides
  • Vacation Rental Marketing Tips - Houfy
  • Houfy and accepting direct payments by connecting to Stripe or Square
  • Terms of Service
  • Best practices for writing a post on Houfy
  • Sharing your Houfy listing? I am confused!
  • Houfy and the chicken or the egg dilemma?
  • Houfy Photo Guidelines
  • Houfy Listing & Marketplace Guidelines
  • Houfy Link & Video Guidelines
  • Houfy Tax Guidelines
  • Houfy & Fair Housing Guidelines
  • Houfy Cookie Policy
  • Are you looking for an easy and reliable way to build a top-notch website for your vacation rental business? Say hello to Houfy, the world’s simplest website builder for vacation rentals!
  • What is the booking cut-off date?
  • Is there a way to add a video to my Houfy listing?
  • Houfy pricing strategies for members
  • Houfy and the banana problem
  • Have you ever been to Marrakech?
  • We embedded some of the Houfy widgets to our own Wordpress website and received a direct booking including payment!
  • I have my own website with guides about activities, events and our favorite restaurants. Why would I add these to Houfy?
  • I've been in the rental business for a long time and see "scam" sites.. Don't get fooled.
  • ATTENTION – ATTENTION! Property Owners – Managers & Vacationers
  • How do I remove my Houfy account?
  • How does import story work at Houfy?
  • Travel insurance
  • Which insurance companies cover Vacation Rental Properties?
  • Help with Calendars
  • Hero's
  • AIG Travel Guard Insurance for Travelers
  • Disruption and Houfy
  • Pricing at Houfy
  • Houfy Privacy Policy
  • Houfy Community Standards
  • How long does it take to get my Houfy listing verified?
  • How to Integrate Your Entire Houfy Listing in Your Website?
  • Writing posts in Houfy for listing independence
  • How the hell do I survive without an OTA?
  • Getting started on Houfy - Where owners and guests can book without service fees
  • SHARE - SHARE - SHARE To Face Book Vacation Rental Sites
  • Can you request a security deposit and then separately split the rental rate between two payments?
  • Time & Houfy
  • How do I hide or remove my listing on Houfy
  • Square vs Stripe: Which should you use?
  • How to view and upload my rental agreement
  • Sample Rental Agreement Template
  • How to view and update payment method policies
  • How do I save a post to a collection?
  • Introduction to posts and collections
  • How to add linen, pool heat, cleaning, and optional fees, etc.
  • Where do I edit or change my booking cut-off date?
  • How do I share my single or multiple property link?
  • What and Who is Houfy?
  • How to use the favorites list on Houfy
  • The term “Book Direct” is becoming well known and used increasingly more and more by the traveling public searching for their perfect vacation
  • Insure My Trip - Travel Insurance Quotes
  • Maximize Google My Business Posts
  • How to post in multiple Face Book yard sale groups with just one click
  • How do I edit privacy settings for my e-mail and phone number?
  • How do I edit my contact email on my listing?
  • How do I change my login email?
  • How to add additional/extra guest fees
  • How to edit your map location and address
  • Helpful Tips and Common Mistakes to Avoid When Writing Posts
  • Should I be following people on Houfy?
  • How do I invite family, friends, and guests to Houfy
  • How to Apply a Nightly Percentage Discount
  • How to create or share a special calendar rate/offer
  • How do I connect my reviews from Airbnb or Vrbo?
  • How do I update my connected Airbnb and Vrbo reviews?
  • How to Use All of Story's Formatting Options
  • FAQ and troubleshooting for post and collection
  • Where do I add my city permit or tax identification number/code?
  • How Do I Create a Weekly Discount?
  • How Do I Create a Monthly Discount?
  • Hot Tub Rules
  • Easy tips for marketing your Houfy vacation rental listing
  • Avoiding the Vacation Rental Scam
  • Why You Should Be Asking for Guest ID After Booking
  • Compare Your Options - Is It Time to Houfy Yet?
  • Digital welcome guest collections: create them for FREE on Houfy
  • I Haven't Received Crap From Houfy
  • Why should I promote Houfy when I have my own website?
  • Why your guests should be signing a rental agreement
  • Truth vs False & Houfy.com
  • Using, Sharing, and Linking to Others' Content
  • Vrbo Announces a 3% Charge to Get Paid Before Check-In
  • Where's My Stork?
  • Only Fools Use Airbnb's Marketing Tools
  • Don't Miss Vrbo's Owner Town Hall Recap!
  • Houfy Update
  • How to embed my Houfy guidebook on my own website:
  • Understanding Credit Card Costs
  • I LOVE RULES!! but BRULES more!!
  • How do I find a payment made for a booking?
  • A Story about Stories
  • Preview to Houfy Maps
  • Houfy: Member of the month
  • Calendar synchronization with Houfy
  • Houfy Custom Link Guidelines
  • Facebook groups where I post HOUFY links to our apartment on Corsica, France
  • Think Different
  • Houfy Maps
  • How do I add a security damage deposit as a fee?
  • How Do I Remove a Manual Block on My Calendar?
  • Two ways to see the number of listing views
  • How to Request a Guest Review
  • How Can Guests Submit a Review?
  • How do I find my houfeed?
  • Getting Started on Houfy
  • How to add or update your cancellation policies on Houfy
  • How to view and add house rules to your listing
  • Will the Stimulus Bill Rescue Airbnb Hosts?
  • Facebook is pulling in an old picture on my Houfy post/listing
  • How to hide my seasonal rates table from my listing
  • How do I change a reservation on Houfy?
  • Chesky's Attempt at Damage Control Today
  • How do I edit the listing/property name?
  • How do I find my host referral link?
  • Can I message a host without making a reservation?
  • Is there a tool, or link where I can see activity against my listing?
  • How can I cancel a reservation as a host?
  • Weekly stays & Changeover date Questions
  • Room Detail Questions
  • What are the requirements to book on Houfy?
  • Is there a way to send my guests a quote?
  • Houfy and community
  • How do I get my price to show a range per night?
  • How to show I accept credit cards for my listing(s)
  • How do you have guests pay? 100% up front or something else?
  • Why book through Houfy?
  • Why do larger properties have stricter reservation, payment & cancellation policies?
  • Introducing "Wonderful Houfies"
  • Adding room details on your Houfy listing
  • Embed Houfy Search for other Houfy properties near you or in your state/country
  • Create Social Media Ads - Easy-Peasy !
  • How do I find my Airbnb URL
  • How do I find my VRBO/Homeaway URL?
  • How do I share my Guidebook?
  • How can I get my complete listings in one link to share it?
  • I can't remember how to get Houfy to request balance due from guest?
  • How Do I Block Dates on My Calendar?
  • Custom Links at Houfy
  • The Houfy Success Manifesto for hosts
  • Templates for Yard Sale/Book Direct Group Posts
  • Tips for joining facebook buy/sell groups
  • Is there a way that we can copy the rates over from existing properties in order to save time?
  • How to add Houfy to your property's facebook Shop Now button
  • How to link Houfy to my Google Business Listing
  • Why is my listing hidden?
  • Why does my listing show "in progress"?
  • How do I share all of my guidebooks with one link?
  • How Do I Share Another Member's Guidebooks All at Once?
  • How do I unsync or remove a calendar from another site?
  • How do I unhide, unpause, unsnooze, relist or reactivate my listing on Houfy?
  • Houfy-Friendly regional U.S. Facebook by owner groups
  • FaceBook Yard Sale Groups I post to for my VR in the Pocono Mtns. in Pennsylvania
  • Facebook Groups Outside of U.S.
  • Why do I see prices on Houfy in another currency?
  • Connecting OwnerRez to Houfy
  • Does Houfy send payment reminders to my guest?
  • Does the host receive a confirmation that the guest paid?
  • Optional/Additional Fees/Services on Houfy
  • How can I change my setting from property manager to owner one my Houfy listing?
  • Help, my Houfy calendar shows everything blocked after Mid Sept 2020. How do I fix this?
  • How to change a booking on Houfy
  • How do I create a collection?
  • Vacation Rental Agreement Templates
  • Is it possible to get the calendar to start on a Monday.
  • Can I rotate pictures in stories on Houfy?
  • Where do I add lodging or guest occupancy tax?
  • What is the future tax rate change field for?
  • I received notice my transient lodging tax will increase in a few months
  • Does Houfy collect, remit, and file my lodging/TOT/guest occupancy tax?
  • How do I search for a member on Houfy?
  • Square refunds completed via Houfy
  • How do I color code imported reservations?
  • How do I add a bed to a bedroom on Houfy?
  • How do I add a new or additional property to my existing account?
  • Why am I NOT getting any traction or bookings on Houfy?
  • How we plan our business to work
  • Importing a listing from AirBNB into Houfy
  • How do I find my listing number?
  • What happens to content (posts, pictures) that I delete from Houfy?
  • How do I remove a fee on my listing?
  • How do I delete a collection?
  • Guest Occupancy Agreement - Australia
  • How do I delete a post?
  • Airbnb Announces New Policy to Affect Larger Homes
  • How do I edit or delete an expired season?
  • View Square Credit Card Transactions on Square Dashboard
  • How does a traveler reserve and make payment?
  • Terms of Service and Privacy Policy Mailing Address
  • Houfy Profile Photo guidelines
  • Houfy Publishing Platform Guidelines
  • Houfy Copyright Policy
  • Reporting Posts/Listings on Houfy
  • Phishing Emails at Houfy
  • Houfy Account Security and Privacy - Best Practices
  • Airbnb Announces New Extenuating Circumstances Policy
  • How do I edit currency for how I receive payment?
  • Help! My guest clicked on my special offer link and was taken to a login page.
  • Help! My host sent me a special offer link and it just takes me to a login page.
  • Can I connect other payment processors for payments besides Stripe and Square?
  • Houfy Open API
  • Test Booking on Houfy
  • Airbnb Bans One-Night Bookings on Oct. 30th & 31st in the U.S. and Canada
  • Cancellation Policy Template
  • FAQ: How do payments work with Houfy?
  • Airbnb to roll out 15% commission for software connected hosts in Italy, Spain, and the UK.
  • I just updated all my photos on Airbnb. Is there a way to import the new photos like I did the import when I started my listing?
  • Sharing your Houfy listing
  • Can I edit the text or picture when sharing my Houfy listing on Facebook or other social networks?
  • Alexandra Thayer's PayPal Security Deposit Tutorial
  • Is your Houfy listing "Google Search" bookable?
  • Can Travelers Find Your Property by a Google Search?
  • The 11 worst mistakes travelers make when booking a vacation rental
  • What is a calendar hard sync or manual sync?
  • Can Houfy hosts screen and vet travelers?
  • Instructions for sending a quote with a payment link to a guest through Houfy
  • How do I set a minimum age for my listing?
  • How do I remove calendar pricing from my rates?
  • How do I set up my damage deposit?
  • Will my guest be sent a payment request for the security deposit due?
  • Changeover day selection for check-in and checkout
  • How do I export my reviews on Houfy?
  • Why guests should sign and acknowledge your cancellation policy
  • If I create a "discount coupon" in Houfy, is it visible to everyone who visits my site, or is it "secret" so I can have it for friends and family
  • I'm having trouble to change the weekends days for 2 days instead of 3. Can anybody help me please?
  • Website domain setup guide
  • Adding my Houfy link to social media and other sites
  • What does the second payment request reminder look like?
  • How do I know what time and date my guest will receive the reminder to make a second payment request?
  • Can automatic payment reminders be stopped and how does someone do it?
  • Pricelabs & Houfy
  • Introducing HOUFY Promotions
  • Do Your Guests Know Who Receives the Service Fee?
  • How to edit colors and font on Houfy website builder
  • Visitor Policy Template
  • When should I use "Mark as confirmed"?
  • Should I Designate Specific Changeover Dates?
  • Do I charge lodging tax on a cleaning fee?
  • How do I edit my phone number on Houfy?
  • How do I change my profile name?
  • 5 Ways to Maximize your Houfy Listing
  • How do I announce Houfy to my guests on social media?
  • How do I create a Houfy account?
  • How can I make my Houfy password strong?
  • Shhh... How to Find the Best Price for Your Vacation Rental
  • When would a host use calendar pricing?
  • Domain verification at Google Search Console with Houfy website builder
  • Create a rental agreement online with Houfy
  • Submit rental agreement on Houfy
  • Beach House Short Term Rental Agreement
  • Template to introduce past guests to Houfy
  • Template to ask credit card holder for ID and signature on the rental agreement
  • How long does it take for a pending direct booking to expire on Houfy?
  • Added new listing at Ownerrez, how to import it
  • How to add a post to a collection
  • How does Houfy protect me compared to Airbnb?
  • Video surveillance/external cameras template
  • How long does it take to get a Houfy listing verified?
  • Is there a way to promote all 5 of my properties at the same time versus doing them individually?
  • If I click the refund button does it automatically refund the entire amount or can I specify how much of a refund?
  • When I add a Houfy listing to Pricelabs it's independent to my Airbnb listing. Is there a quick way to link the 2 prices?
  • What should I do if Google Maps displays inaccurate data on Houfy?
  • To log into your Houfy account on a computer:
  • How do I change or reset my Houfy password?
  • How do i show I accept credit cards?
  • What is Calendar Sync?
  • I'm blocking dates on VRBO but they do not show on Houfy?
  • I'm blocking dates on Airbnb but they do not show on Houfy?
  • How often does the ical get synced in Houfy
  • How can I manually sync or do a hard sync on Houfy?
  • Syncing your Airbnb calendar with Houfy
  • I received a Houfy booking but it did not update on my VRBO calendar.
  • Do I need to sign up with Houfy to send a booking request to a host?
  • Is it possible to set up a 3% fee for credit card payments to charge to the future guest automatically?
  • Should I charge travelers a 3% fee to use a credit card?
  • Can I drag photos from a website into my Houfy listing?
  • What can you do when you try to contact a host about a Houfy property and they don’t answer?
  • How do I create a multi property quote tool?
  • Do Square or Stripe charge fees for refunding guests?
  • Why is there no icon for Square or Stripe at the Payment and Policies section?
  • How do Houfy members collect damage deposits?
  • I can’t pull my reviews from Airbnb to my Houfy listing?
  • What is the minimum and maximum number of photos allowed on a listing?
  • Can I upload more than one listing photo at a time?
  • Where can I find a history of quotes sent to guests?
  • How can I cancel a reservation as a guest?
  • How can I disconnect from OwnerRez?
  • Where can my guest find my Houfy created rental agreement?
  • Where can I add pet policies and pet fees?
  • Where does a traveler view my pet policy?
  • Can I save another Houfy member's post to my collection?
  • Where do I add lodging or guest occupancy tax?
  • Is it possible to set up a percentage fee on Houfy?
  • Should I charge travelers a 3% fee to use a credit card?
  • What are seasonal rates?
  • Do I have to set seasonal rates?
  • Do my seasonal rates override my base rates?
  • Does Houfy have a sitewide service animal or emotional support animal policy?
  • Can I reply to an imported Airbnb or Vrbo review from my Houfy dashboard?
  • Can I later import my reply to an Airbnb or Vrbo review left by my guest?
  • Can I later import an Airbnb guest's reply to an imported Airbnb review?
  • Does Houfy import reviews from other sites besides Vrbo and Airbnb?
  • Does Houfy automatically update my Airbnb and Vrbo connected reviews?
  • Add Facebook or Meta pixel to Houfy
  • Rental agreement for the hosts
  • Rental agreement for the guests
  • Can a traveler use a different credit card to pay a remaining balance?
  • Can I issue my guest an additional payment link after the reservation is paid in full?
  • Does a traveler have to sign up for Stripe or Square in order to pay with credit card?
  • Add javascript code to Houfy website
  • Houfy website builder templates
  • Can I delete a retaliatory Airbnb or Vrbo that I imported over?
  • I haven't imported my Airbnb and/or Vrbo reviews yet because I have a reliatory review I don't want imported. Am I able to have one removed?
  • Template for reselling cancelled dates on facebook
  • How can I block calendar dates on other sites but leave them open on Houfy.
  • Where can I find a receipt for my Houfy promotion?
  • How do I remove or add sections from website builder?
  • Where do I change the minimum night requirement on Houfy?
  • Embed youtube video to website
  • How to delete the created quote
  • How to send a quote or change the rates on a quote
  • Do quotes expire after sending using Houfy?
  • Add host's signature to rental agreement
  • Create a coupon discount code
  • How is the response time and response rate calculated for messaging on my Houfy listing?
  • Edit the rental agreement
  • Why does my listing show: "Caution: This listing might have outdated availability and/or pricing."
  • Introducing Houfy price comparison
  • Remove blocked dates or added booking from calendar
  • Edit or delete the review posted on Houfy
  • Where do I find API Access Token?
  • Add a co-host on Houfy
  • Change minimum stay in the calendar
  • Can I review my guests?
  • Notification about a review on my listing
  • Why does the price comparison not showing on my listing?
  • Remove a section from my website
  • How do I reset a password for my Google or Facebook connected account?
  • Set custom cancellation policy days
  • How do I duplicate my Houfy listing?
  • Why is my price comparison not working on Houfy?
  • How do I block my calendar
  • Create a website with Houfy's website builder
  • Edit listing related data on my website
  • Say Yes to Houfy Facebook Group Purpose
  • Accept or decline reservation change request(for guests)
  • Is the rental agreement I created at Houfy rental agreement creator visible to guests before they inquire or pay on Houfy?
  • Add a page to my website menu
  • Changing the color of your website business name
  • How to add posts or collections to my website
  • How to remove the read more button on my website
  • Adding an extra guests fee
  • Change the default listing of my website
  • How can I hide the security deposit from my listing?
  • How can I show the security deposit on my listing page?
  • How do I sign out of my account?
  • Why can I not import my Vrbo or Airbnb listing into Houfy again?
  • Will my Airbnb or VRBO reviews still show up on Houfy once I remove my listing from these platforms?
  • Houfy listing verifications
  • Can I transfer my listing to a new owner?
  • How do I refund my guest the security deposit?
  • I want to add a newly listed property to my website domain page and delete an older one.