How to request balance due:
Log in > Messages > Message history > Click on button " Send Reminder" (Bottom left)
Does Houfy send payment reminders to my guest?
Yes, Houfy sends a reminders to the guest as well as the owner. Be advised these messages are sent from automated@Houfy.com and could end up in "spam" mail at your guest. Make sure to connect to them directly as well.
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You must have payment connected and using the charge through Houfy option in order for Houfy to automatically send payment request to your guests.
You will receive this pop up to confirm.
This is what the guest receives in their email:
The payment request date time stamp and status are shown on the reservation page. Login Click Menu and select reservations
Please follow below steps to add houfy.com to the list of safe senders. Sign in to your Outlook.com or Hotmail account. Click the gear icon (⚙️) in the top-right and select “View all Outlook settings”.
Need more help?
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