How can I cancel a reservation as a guest?

We understand you may need to cancel. On Houfy you send a cancellation request and the host approves it.

1. Open My Trips from your account menu and select the reservation.

2. Under Actions, click Request Cancellation and give a short reason.

The host reviews it and can approve or decline. The reservation is only cancelled once the host approves, and refunds are handled by the host under their own rules, policies and rental agreement. While your request is open the page shows: Cancellation request is pending. Waiting for the host to respond.

The Request Cancellation button appears on confirmed reservations. If your booking is still an unconfirmed request, message the host instead.

Houfy facilitates communication between Hosts and Guests. Houfy does not take part in any transactions between Hosts and Guests. Each individual host on Houfy is responsible for refunds according to their own rules, policies and rental agreements.