Notification about a review on my listing
When a guest posts a review on your property, you will receive an email notification to your registered email address on Houfy.
Last updated August 28, 2026
You can reply to any review a guest left on Houfy, from the listing's Reviews page.
To get there from anywhere on Houfy: click your profile picture in the top right, choose Manage Listings, open the listing, then click Reviews in the left-hand menu.
Find the review and click Write a reply. Type your response and click Reply.
Your reply is published under that review straight away, and the guest is emailed to let them know you have responded. You can change a reply later - open the same review and edit the text.
If you came here from a review notification email, the link in that email opens the exact review it was about, so you can reply without searching for it.
Reviews imported from Airbnb or Vrbo cannot be answered here - write those replies on the platform the review came from. Your reply stays on that platform; Houfy only picks up a reply when it re-imports that listing's reviews, which happens when the number of reviews changes rather than on every sync.