What does "connecting" a Stripe or Square account do?
It allows travelers to enter a credit card at checkout like how they pay on Airbnb and Vrbo. The funds then land in your bank account.
What if I don't want to use Stripe or Square?
There is no requirement to use either one. Just have guests pay however you like outside of Houfy. For example: bank transfer, check, Business PayPal, cash, etc. Payment methods are up to you.
Will Houfy hold my guest payments until after check-in?
No. Houfy doesn't handle money. Just connect a Stripe or Square account to your Houfy listing. Travelers can then enter a credit card during checkout. Guest payments are deposited directly into your bank account, as they never pass through Houfy.
What are the pros and cons of using Stripe or Square?
Read this quick and easy Square and Stripe comparison. Be sure to check with Stripe and Square directly for the latest updates and any specific questions about your account.
How do I connect my Stripe or Square account to my Houfy listing?
Log in to Houfy > Click on Profile Pic > Manage Listings > Connected Payments. It takes a few seconds to connect. Don't forget to do a test booking.
What does it mean to be online bookable?
It means the traveler can book and enter credit card at checkout, just like on Airbnb or Vrbo.
Does Houfy have instant book or will I be able to vet travelers?
Instant Book is optional on Houfy. By default, you'll receive a Pending Direct Booking when a traveler enters their credit card information—giving you the chance to accept or decline. If you'd like to enable Instant Book, simply connect a payment processor and activate it on your desired listing. Hosts are always encouraged to communicate with travelers and make informed decisions before accepting a booking. Learn more about host responsibilities and screening guests here: Can Houfy Hosts Screen and Vet Travelers?
Can you explain what Stripe and Square are? I have never heard of them.
They are 3rd-party payment processors, similar to using Business PayPal to accept credit card payments.
Do I have to have a Stripe or Square account to list on Houfy?
No. There is NO REQUIREMENT to use either one. You can have all guests pay in cash if you like.
Can any other payment processors like PayPal connect to Houfy?
Not at this time. Square and Stripe are the current options. You can still use your own payment methods outside of Houfy.
How much do Stripe and Square cost?
Around the same 3% you pay to Vrbo and Airbnb. The difference is you receive payment right away. Read this easy Stripe and Square comparison and be sure to visit their websites directly for accurate information and more questions.
