Not if you already imported the review. Once the review is imported, the reply cannot be imported later. Finalize review replies on other platforms before pulling reviews into Houfy.
Can I later import an Airbnb guest's reply to an imported Airbnb review?
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Not if you already imported the review. Once the review is imported, any replies cannot be imported later.
Houfy saves all data imported or added to your Houfy listing.
When a guest posts a review on your property, you will receive an email notification to your registered email address on Houfy.
On Houfy, you can not directly post a review about the guest, but you can ask them to review your listing and add your reply to their review.
In some cases we remove imported reviews.
We remove reviews on a case by case basis.
Hosts should periodically pull in the latest reviews as Houfy does not automatically update reviews.
No. You can only reply to Houfy originated reviews. Replies to Airbnb and Vrbo reviews must be done via their respective platforms.
Houfy does not import reviews from other sites besides Airbnb and VRBO
We frequently see the one of the following errors occur: The listing on Airbnb or VRBO is hidden/inactive The url points to a calendar ics url.
You can import reviews from Airbnb and VRBO/Homeaway into Houfy. These reviews get sorted by date.
Please review the instructions below:
Manage Listings Edit Reviews Click the Pull in new reviews link 1) If you are listed on both Airbnb and Vrbo, and only imported reviews from one site, you can import reviews from the other platform.
Please be advised Homeaway/VRBO & Airbnb reviews can be imported into Houfy.
You can easily request a review from a guest by following these instructions:
Guest can scroll to the top of the reviews section of your listing and then click the "write a review" link.
Need more help?
Try these next steps
