How do you have guests pay? 100% up front or something else?

Choose Full Payment or Deposit + Balance under Settings > Payment & Policies. The balance is always set as days before check-in, never a calendar date.

Last updated August 23, 2026

At Houfy you set your own payment policy - your property, your rules.

Go to Manage Listings, pick the listing and click Edit. In the left menu click Settings, then click Payment & Policies.

The page opens with every section closed. Click Payment Policy to open it, then choose one of the two cards:

  • Full Payment - the guest pays 100% at the time of booking.

  • Deposit + Balance - the guest pays a deposit at booking and the rest before arrival.

If you choose Deposit + Balance, two more settings appear:

  • Guest pays - switch between Percentage and Fixed, then type the amount. For a 50% deposit, choose Percentage and enter 50.

  • Balance due - choose how many days before arrival the rest is due: 7, 10, 14, 30, 45, 60 or 90 days, or Custom for any other number. This is always a number of days before check-in, never a calendar date.

So 50% at booking with the balance due 60 days before arrival is: Deposit + Balance, Percentage, 50, Balance due 60 days.

Everything saves as you change it - this section has no Save button. The Guest preview line at the top of the section shows exactly what your guests will be told.

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