- Go to Reservation details on the message page
- Scroll down and click on Cancel payment requests
- Click again on cancel payment requests to cancel all unpaid payment requests that have been sent.
How do I cancel a payment request I sent to a guest?
To cancel a payment request sent to a guest please follow these instructions:
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To send a payment request for the inquiry, please follow the steps below. Go to reservation or messages page. On the right side, scroll down below the price details and click on "Send a payment request."
Go to Reservation details on the message page Scroll down to Send a payment request Click on Create a custom payment request
To cancel a scheduled message, please follow below steps:
Go to reservation page Scroll down to Transactions > Reminders Click on Cancel to cancel the payment reminder.
I would like to do a test booking on Houfy to see what it looks like for a guest and for the owner.
I have a January 25 booking on my 4 bedroom unit and the first payment was made via Stripe but when I look at the booking it doesn't show any payment. Can you help me find it?
Log in > Messages > Message history > Click on button " Send Reminder" (Bottom left)
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