How do I refund my guest the security deposit?

Houfy does not collect nor distribute any funds in any way to and from guests. The host is responsible for collecting and refunding damage deposits.

The following instructions show you how to refund the damage deposit can be from Houfy:

  • Log In
  • Select menu
  • Select messages
  • Click on "details" of the message of the guest you need to refund
  • Scroll down to the section "security deposit" and click on refund

You will be given a choice to what amount should be refunded.

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