Save on service fees by booking direct on Houfy.

These directions are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the map results, and you should plan your route accordingly. You must obey all signs or notices regarding your route.

As a security deposit alternative, houfyProtect, an upfront nonrefundable low cost property damage protection policy for just $5 per night, is taken at time of booking.

This host has not verified their email or phone number on Houfy.

This host has verified their email and or phone number on Houfy.

This host verified their email and phone number on Houfy.

Houfy lets you contact and book direct with hosts. The host has provided the following links to give you more information.

This host responds to {response_rate}% of inquiries {response_time}.

A professional captain will navigate the boat for you.

Wonderful Houfy hosts are recognized as the best hosts in hospitality. The wonderful Houfy program rewards Houfy's top-rated and most experienced hosts.

Every reservation has a Scheduled Messages section that shows the automated messages queued for that guest, each with a status: Scheduled, Sent, or Cancelled.

When you cancel a scheduled message, it stops being sent and shows as Cancelled. Until now that was final. With Re-enable, you can undo a cancellation and put the message back in the queue so it sends at its original scheduled time.When you cancel a scheduled message, it stops being sent and shows as Cancelled. Until now that was final. With Re-enable, you can undo a cancellation and put the message back in the queue so it sends at its original scheduled time.

1. Open the reservation and scroll to the Scheduled Messages section.

2. Find the message showing the grey Cancelled badge.

3. Click the three-dots menu next to it and choose Re-enable.

4. Confirm in the popup. The popup shows when the message will next go out and a preview of what it says.

That's it. The badge flips from Cancelled back to Scheduled, and the message will be delivered to your guest at its scheduled time.

Re-enable only appears on cancelled messages that can still be sent. If a message's send time has already passed, it can't be re-enabled, so the option won't show. In that case, you can create or send a new message instead.

If you had personalized the message for that one guest before cancelling it, your personalized text is kept when you re-enable it.

Open the reservation, go to the Scheduled Messages section, and click the three-dots menu next to a message with the Cancelled badge. If the message can still be sent, Re-enable will be there.

Why don't I see Re-enable on a cancelled message?

Re-enable only shows for cancelled messages whose send time is still in the future. If the scheduled date has already passed, the message can no longer be sent, so the option is hidden. Messages tied to the moment of booking (rather than a specific date) also can't be re-enabled.

Will re-enabling change the message or when it sends?

No. It keeps the same scheduled time and the same content, including any personalized text you saved for that guest. It simply turns the message back on.

Yes. A re-enabled message goes back to Scheduled, so you can edit or cancel it again just like any other queued message.

Does re-enabling send the message right away?

No. It returns to the queue and goes out at its normal scheduled time, not immediately. If you want it to go out now, use the send-now option on the message instead.

Changed your mind? Re-enable a cancelled scheduled message

Related Articles

Need more help?

Post to the help community

Contact us

Add Your Place to Houfy

Company

Hosting

Resources

Features

Settings