Does the AI send messages automatically?

No. The AI drafts and improves your replies, but you always review and send — you stay in full control of every message.

How does it know the answers?

It draws on your listing details and reservation context, so responses about check-in, amenities, and policies are accurate.

Can I edit the AI's suggestions?

Yes. Every suggestion is fully editable before you send, so it always sounds like you.

Right inside your reservation conversations in the Houfy inbox — there's nothing extra to install.

AI Reservation Messaging

Reply to every guest in seconds, not hours

Houfy AI drafts and polishes your reservation messages using your listing's real details — so you respond faster, sound more professional, and never leave a guest waiting.

Open my inbox

AI-drafted replies

Get a complete, ready-to-send response to any guest message with a single tap.

Improve your draft

Written something already? Let AI polish the tone, fix the wording, and tighten it up.

Answers from your listing

AI pulls from your listing facts — check-in, Wi-Fi, parking, amenities — so answers are accurate.

Always in your voice

Suggestions stay warm and on-brand. Edit anything before it sends — you're always in control.

Faster response times

Quicker replies mean happier guests, better reviews, and higher ranking on every channel.

Right inside your inbox

No new app to learn — the assistant lives in the reservation conversation you already use.

How it works

Open a conversation

Go to a guest's reservation message in your Houfy inbox.

Let AI draft or improve

Generate a reply from scratch or polish what you've written.

Review and send

Tweak if you like, then send — clear, professional, done.

Frequently asked questions

Everything you need to know

Never keep a guest waiting again

Faster, clearer replies that lead to better reviews — powered by AI, sent by you.