How do I send a payment request or payment reminder?
Last updated August 24, 2026
To send a payment request for the inquiry, please follow the steps below.
Go to reservation or messages page.
On the right side, scroll down below the price details and click on "Send a payment request." The link sits directly under the Total and Security Deposit lines, above Cancel this reservation, Mark as fully paid and Add payment details outside Houfy.
If there is remaining payment for the reservation, you can send a payment request by clicking on "Request payment." Request payment sits on the Remaining Payment row of the same panel, beside the due date. Either route opens a "Send payment reminder to [guest]" dialog holding that reservation's payment link: click Send payment link to email it to the guest, or copy the link out of the box and send it yourself in the message thread.