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Upravljanje vašim rezervacijama
- Kako mogu poslati zahtjev za uplatu ili podsjetnik za uplatu?Use Request payment on the First Payment Due card before anything is collected, or Send a payment request once a balance remains. Both open the payment link.
- Kako poslati prilagođeni zahtjev za uplatu za rezervaciju?Open the reservation, either from the Reservations page or from the reservation details panel on the right of the guest’s message thread. Click Send a payment r
- Kako mogu otkazati zahtjev za uplatu koji sam poslao gostu?To cancel a payment request sent to a guest please follow these instructions:
- Kako otkazati zakazanu poruku?Open the reservation, find the message in the Scheduled Messages card, and choose Cancel message from its three-dot menu. You can re-enable it from the same menu while its send date has not passed.
- Kako otkazati podsjetnik za uplatu za rezervaciju?Payment reminders cannot be cancelled one at a time, and there is no Cancel button for them on the reservation page. Houfy sends a guest one payment-due reminde
- Testiranje rezervacije na HoufyI would like to do a test booking on Houfy to see what it looks like for a guest and for the owner.
- Kako mogu pronaći uplatu izvršenu za rezervaciju?I have a January 25 booking on my 4 bedroom unit and the first payment was made via Stripe but when I look at the booking it doesn't show any payment. Can you help me find it?
- Kako predložiti plan plaćanja za rezervacije na HoufySplit your reservation balance into multiple scheduled payments with mutual agreement between host and guest.
- Kako zaustaviti e-poštu s podsjetnikom za uplatu na HoufyIf you collect payments directly from guests outside Houfy, you can mark reservations as paid to stop receiving payment reminder emails.
- Zahtjev za otkazivanje rezervacijeGuests can request to cancel a reservation. The host reviews the request and decides whether to approve or decline it.
- Pregled vaših rezervacija iz vanjskog kalendara (iCal)When you connect an external calendar to a Houfy listing — like Airbnb, Vrbo, Booking.com, or any iCal link — the bookings from those calendars are imported and stored alongside your Houfy reservations.
- Promijenili ste mišljenje? Ponovno omogućite otkazanu zakazanu poruku.If you cancelled a scheduled message on a reservation by mistake, you can now turn it back on — as long as it hasn't already passed its send time.
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