Managing your reservations

12 articoli

• Invia una richiesta di pagamento o un promemoria per il pagamento rimanenteUse Send a payment request on an inquiry, or Request payment on the Remaining Payment row of a confirmed reservation. Both open a dialog with the guest's paymen
• Come inviare una richiesta di pagamento personalizzata per la prenotazione?Open the reservation, either from the Reservations page or from the reservation details panel on the right of the guest’s message thread. Click Send a payment r
• Come posso annullare una richiesta di pagamento che ho inviato a un ospite?To cancel a payment request sent to a guest please follow these instructions:
• Come annullare un messaggio programmato?Open the reservation, find the message in the Scheduled Messages card, and choose Cancel message from its three-dot menu. You can re-enable it from the same men
• Come annullare il promemoria di pagamento per la prenotazione?Payment reminders cannot be cancelled one at a time, and there is no Cancel button for them on the reservation page. Houfy sends a guest one payment-due reminde
• Test di prenotazione su HoufyI would like to do a test booking on Houfy to see what it looks like for a guest and for the owner.
• Come posso trovare un pagamento effettuato per una prenotazione?I have a January 25 booking on my 4 bedroom unit and the first payment was made via Stripe but when I look at the booking it doesn't show any payment. Can you h
• Come proporre un piano di pagamento per le prenotazioni su HoufySplit your reservation balance into multiple scheduled payments with mutual agreement between host and guest.
• Come fermare le email di promemoria di pagamento su HoufyIf you collect payments directly from guests outside Houfy, you can mark reservations as paid to stop receiving payment reminder emails.
• Richieste di Cancellazione da Parte degli Ospiti: Richiesta di Cancellazione di una PrenotazioneGuests can request to cancel a reservation. The host reviews the request and decides whether to approve or decline it.
• Visualizzazione delle prenotazioni del tuo calendario esterno (iCal)When you connect an external calendar to a Houfy listing — like Airbnb, Vrbo, Booking.com, or any iCal link — the bookings from those calendars are imported and
• Hai cambiato idea? Riattiva un messaggio programmato annullato.If you cancelled a scheduled message on a reservation by mistake, you can now turn it back on — as long as it hasn't already passed its send time.