Managing your reservations

12 Artikel

• Senden Sie eine Zahlungsanforderung oder eine Erinnerung an die verbleibende Zahlung.Use Send a payment request on an inquiry, or Request payment on the Remaining Payment row of a confirmed reservation. Both open a dialog with the guest's paymen
• Wie sendet man eine benutzerdefinierte Zahlungsanfrage für die Reservierung?Open the reservation, either from the Reservations page or from the reservation details panel on the right of the guest’s message thread. Click Send a payment r
• Wie storniere ich eine Zahlungsanforderung, die ich an einen Gast gesendet habe?To cancel a payment request sent to a guest please follow these instructions:
• Wie kann ich eine geplante Nachricht stornieren?Open the reservation, find the message in the Scheduled Messages card, and choose Cancel message from its three-dot menu. You can re-enable it from the same men
• Wie kann ich die Zahlungserinnerung für die Reservierung stornieren?Payment reminders cannot be cancelled one at a time, and there is no Cancel button for them on the reservation page. Houfy sends a guest one payment-due reminde
• Testbuchung auf HoufyI would like to do a test booking on Houfy to see what it looks like for a guest and for the owner.
• Wie finde ich eine Zahlung für eine Buchung?I have a January 25 booking on my 4 bedroom unit and the first payment was made via Stripe but when I look at the booking it doesn't show any payment. Can you h
• Wie man einen Zahlungsplan für Reservierungen auf Houfy vorschlägtSplit your reservation balance into multiple scheduled payments with mutual agreement between host and guest.
• Wie man Zahlungserinnerungs-E-Mails auf Houfy stopptIf you collect payments directly from guests outside Houfy, you can mark reservations as paid to stop receiving payment reminder emails.
• Anfrage zur Stornierung einer ReservierungGuests can request to cancel a reservation. The host reviews the request and decides whether to approve or decline it.
• Anzeigen Ihrer externen Kalender (iCal) ReservierungenWhen you connect an external calendar to a Houfy listing — like Airbnb, Vrbo, Booking.com, or any iCal link — the bookings from those calendars are imported and
• Haben Sie Ihre Meinung geändert? Aktivieren Sie eine stornierte geplante Nachricht erneut.If you cancelled a scheduled message on a reservation by mistake, you can now turn it back on — as long as it hasn't already passed its send time.