Location
Dates
Guests
Betalingsherinneringen
- Stuurt Houfy betalingsherinneringen naar mijn gast?Yes. Houfy emails your guest five automatic reminders for an unpaid balance, from the due date to the day before check-in, and copies you from the third one on. They are sent from automated@houfy.com and can land in spam.
- Kunnen automatische betalingsherinneringen worden gestopt en hoe kan iemand dat doen?Yes. Marking the reservation as fully paid stops every remaining automatic reminder to your guest. You do it from the Actions panel on the reservation, and it cannot be undone from your own dashboard afterwards.
- Wat ziet de herinnering voor de tweede betalingsverzoek eruit?See what Houfy's automated balance reminder contains, what the copy sent to you looks like, and where to check when the next reminder goes out.
- Hoe weet ik op welke tijd en datum mijn gast de herinnering ontvangt om een tweede betalingsverzoek te doen?The payment request date and status are shown on the reservation page. Log in and open Menu > Reservations. Open the guest's reservation and click Reservation D
- Voeg houfy.com toe aan de veilige lijst van afzenders: hotmail of outlookIf Houfy emails land in junk on Outlook.com or Hotmail, add the houfy.com domain to your safe senders: open all Outlook settings, go to Mail then Junk email, and add it under Safe senders and domains.
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