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- Does Houfy send payment reminders to my guest?Yes. If a guest still owes a balance on a confirmed reservation, Houfy emails five automatic reminders, from the due date to the day before check-in.
- Can automatic payment reminders be stopped and how does someone do it?Yes. Marking a reservation as fully paid stops all remaining automatic payment reminders to your guest. Where to do it.
- What does the second payment request reminder look like?See what Houfy's automated balance reminder contains, what the copy sent to you looks like, and where to check when the next reminder goes out.
- How do I know what time and date my guest will receive the reminder to make a second payment request?The payment request date and status are shown on the reservation page. Log in and open Menu > Reservations. Open the guest's reservation and click Reservation D
- Add houfy.com to safe list of senders: hotmail or outlookHow to add houfy.com to your safe senders list in Outlook.com or Hotmail, so Houfy emails are not filtered out.
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