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Dina recensioner
- Hur exporterar jag mina recensioner på Houfy?Download a listing's reviews as a CSV with Export reviews on the listing's Reviews page. Exports are per listing, and the panel only appears once the listing has at least one review.
- Jag kan inte hämta mina recensioner från Airbnb till min Houfy-lista?Imports usually fail for one of these reasons: The listing on Airbnb or VRBO is hidden, paused or inactive, so there is no public page for us to read. The link
- Importerar Houfy recensioner från andra sidor förutom Vrbo och Airbnb?Yes - Houfy also imports reviews automatically from Homeaway and Tripadvisor. Reviews from Booking.com, Flipkey, Google and other sites are added by hand.
- Kan jag importera mitt svar på en Airbnb- eller Vrbo-recension senare?Yes, in most cases. VRBO replies refresh on every sync, and Airbnb replies come across whenever the review count changes. Replies themselves must be written on the source platform.
- Kan jag importera mitt svar som värd på Airbnb efter recensionen?Usually yes - each sync brings your Airbnb host response across as it stands. The exception is when your Airbnb review count has not changed since the last sync.
- Kan jag svara på en importerad Airbnb- eller Vrbo-recension från min Houfy-instrumentpanel?No. You can only reply to Houfy originated reviews. Replies to Airbnb and Vrbo reviews must be done via their respective platforms.
- Uppdaterar Houfy automatiskt mina kopplade recensioner från Airbnb och Vrbo?Hosts should periodically pull in the latest reviews as Houfy does not automatically update reviews.
- Jag har inte importerat mina Airbnb- och/eller Vrbo-recensioner än eftersom jag har en negativ recension som jag inte vill ha importerad. Kan jag få en borttagen?We remove reviews on a case by case basis.
- Kan jag ta bort en hämndrecension från Airbnb eller Vrbo som jag har importerat?Email us to remove one imported review. You can remove them yourself from the Reviews page, but Remove deletes every review from that link and cannot be undone.
- Kan jag recensera mina gäster?Yes. You can review a guest once their stay is over. Open the reservation and use the Review Your Guest button - you rate communication, cleanliness, house rule
- Meddelande om en recension på min annonsWhen a guest posts a review on your property, you will receive an email notification to your registered email address on Houfy.
- Kommer mina Airbnb- eller VRBO-recensioner fortfarande att visas på Houfy när jag tar bort min annons från dessa plattformar?Houfy saves all data imported or added to your Houfy listing.
- Hur kopplar jag mina recensioner från Airbnb eller Vrbo?Reviews from an imported listing are already connected. To connect more, use Import Reviews on the listing's Reviews page and choose Airbnb, VRBO, Homeaway or Tripadvisor.
- Hur uppdaterar jag mina kopplade Airbnb- och Vrbo-recensioner?Connected reviews are not refreshed automatically. Click Sync reviews next to each connected site on the listing's Reviews page. Vrbo replies come across on every sync; Airbnb only when the review count changes.
- Hur man lägger till recensioner från min webbplats / Tripadvisor / Booking och andra till Houfy?Airbnb, Vrbo, Homeaway and Tripadvisor reviews import automatically. Reviews from your own website, Booking.com, Flipkey or Google are added by hand with Add a review on the listing's Reviews page.
- Hur man begär en gästrecensionRequest a review by email, or copy the Share review link and send it yourself. The share link is the route to use if the guest has unsubscribed from Houfy emails.
- Hur kan gäster lämna en recension?Guest can scroll to the top of the reviews section of your listing and then click the "write a review" link.
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