Location
Dates
Guests
Dine anmeldelser
- Hvordan eksporterer jeg mine anmeldelser på Houfy?Download a listing's reviews as a CSV with Export reviews on the listing's Reviews page. Exports are per listing, and the panel only appears once the listing has at least one review.
- Jeg kan ikke hente mine anmeldelser fra Airbnb til min Houfy-annoncering?Imports usually fail for one of these reasons: The listing on Airbnb or VRBO is hidden, paused or inactive, so there is no public page for us to read. The link
- Importer Houfy anmeldelser fra andre sider end Vrbo og Airbnb?Yes - Houfy also imports reviews automatically from Homeaway and Tripadvisor. Reviews from Booking.com, Flipkey, Google and other sites are added by hand.
- Kan jeg importere mit svar på en Airbnb- eller Vrbo-anmeldelse senere?Yes, in most cases. VRBO replies refresh on every sync, and Airbnb replies come across whenever the review count changes. Replies themselves must be written on the source platform.
- Kan jeg importere mit Airbnb-værtsvar efter anmeldelsen?Usually yes - each sync brings your Airbnb host response across as it stands. The exception is when your Airbnb review count has not changed since the last sync.
- Kan jeg svare på en importeret Airbnb- eller Vrbo-anmeldelse fra mit Houfy-dashboard?No. You can only reply to Houfy originated reviews. Replies to Airbnb and Vrbo reviews must be done via their respective platforms.
- Opdaterer Houfy automatisk mine tilknyttede anmeldelser fra Airbnb og Vrbo?Hosts should periodically pull in the latest reviews as Houfy does not automatically update reviews.
- Jeg har ikke importeret mine Airbnb- og/eller Vrbo-anmeldelser endnu, fordi jeg har en hævn anmeldelse, som jeg ikke ønsker at få importeret. Kan jeg få en fjernet?We remove reviews on a case by case basis.
- Kan jeg slette en gengældelsesanmeldelse fra Airbnb eller Vrbo, som jeg har importeret?Email us to remove one imported review. You can remove them yourself from the Reviews page, but Remove deletes every review from that link and cannot be undone.
- Kan jeg anmelde mine gæster?Yes. You can review a guest once their stay is over. Open the reservation and use the Review Your Guest button - you rate communication, cleanliness, house rule
- Underretning om en anmeldelse på min listeWhen a guest posts a review on your property, you will receive an email notification to your registered email address on Houfy.
- Vil mine Airbnb- eller VRBO-anmeldelser stadig vises på Houfy, når jeg fjerner min liste fra disse platforme?Houfy saves all data imported or added to your Houfy listing.
- Hvordan forbinder jeg mine anmeldelser fra Airbnb eller Vrbo?Reviews from an imported listing are already connected. To connect more, use Import Reviews on the listing's Reviews page and choose Airbnb, VRBO, Homeaway or Tripadvisor.
- Hvordan opdaterer jeg mine tilknyttede Airbnb- og Vrbo-anmeldelser?Connected reviews are not refreshed automatically. Click Sync reviews next to each connected site on the listing's Reviews page. Vrbo replies come across on every sync; Airbnb only when the review count changes.
- Hvordan tilføjer jeg anmeldelser fra min hjemmeside / Tripadvisor / Booking og andre til Houfy?Airbnb, Vrbo, Homeaway and Tripadvisor reviews import automatically. Reviews from your own website, Booking.com, Flipkey or Google are added by hand with Add a review on the listing's Reviews page.
- Hvordan man anmoder om en gæsteanmeldelseRequest a review by email, or copy the Share review link and send it yourself. The share link is the route to use if the guest has unsubscribed from Houfy emails.
- Hvordan kan gæster indsende en anmeldelse?Guest can scroll to the top of the reviews section of your listing and then click the "write a review" link.
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These links open an AI assistant with a summary prompt written by Houfy.