Your reviews

17 articles

• Comment puis-je exporter mes avis sur Houfy ?Download a listing's reviews as a CSV with Export reviews on the listing's Reviews page. Exports are per listing, and the panel only appears once the listing ha
• Je ne peux pas importer mes avis d'Airbnb vers mon annonce Houfy ?Imports usually fail for one of these reasons: The listing on Airbnb or VRBO is hidden, paused or inactive, so there is no public page for us to read. The link
• Houfy importe-t-il des avis d'autres sites en plus de Vrbo et Airbnb ?Yes - Houfy also imports reviews automatically from Homeaway and Tripadvisor. Reviews from Booking.com, Flipkey, Google and other sites are added by hand.
• Puis-je importer plus tard ma réponse à un avis Airbnb ou Vrbo laissé par mon invité ?Yes, in most cases. VRBO replies refresh on every sync, and Airbnb replies come across whenever the review count changes. Replies themselves must be written on
• Puis-je importer ultérieurement la réponse d'un invité Airbnb à un avis Airbnb importé ?Usually yes - each sync brings your Airbnb host response across as it stands. The exception is when your Airbnb review count has not changed since the last sync
• Puis-je répondre à un avis importé d'Airbnb ou de Vrbo depuis mon tableau de bord Houfy ?No. You can only reply to Houfy originated reviews. Replies to Airbnb and Vrbo reviews must be done via their respective platforms.
• Est-ce que Houfy met automatiquement à jour mes avis connectés sur Airbnb et Vrbo ?Hosts should periodically pull in the latest reviews as Houfy does not automatically update reviews.
• Je n'ai pas encore importé mes avis Airbnb et/ou Vrbo car j'ai un avis réprobateur que je ne veux pas importer. Puis-je en faire retirer un ?We remove reviews on a case by case basis.
• Puis-je supprimer un Airbnb ou un Vrbo de représailles que j'ai importé ?Email us to remove one imported review. You can remove them yourself from the Reviews page, but Remove deletes every review from that link and cannot be undone.
• Puis-je évaluer mes invités ?Yes. You can review a guest once their stay is over. Open the reservation and use the Review Your Guest button - you rate communication, cleanliness, house rule
• Notification concernant un avis sur ma listeWhen a guest posts a review on your property, you will receive an email notification to your registered email address on Houfy.
• Est-ce que mes avis Airbnb ou Vrbo apparaîtront toujours sur Houfy une fois que j'aurai supprimé mon annonce de ces plateformes ?Houfy saves all data imported or added to your Houfy listing.
• Comment puis-je connecter mes avis d'Airbnb ou de Vrbo ?Reviews from an imported listing are already connected. To connect more, use Import Reviews on the listing's Reviews page and choose Airbnb, VRBO, Homeaway or T
• Comment puis-je mettre à jour mes avis connectés sur Airbnb et Vrbo ?Connected reviews are not refreshed automatically. Click Sync reviews next to each connected site on the listing's Reviews page. Vrbo replies come across on eve
• Comment ajouter des avis de mon site Web / TripAdvisor / Booking et d'autres à Houfy ?Airbnb, Vrbo, Homeaway and Tripadvisor reviews import automatically. Reviews from your own website, Booking.com, Flipkey or Google are added by hand with Add a
• Comment demander un avis d'invitéRequest a review by email, or copy the Share review link and send it yourself. The share link is the route to use if the guest has unsubscribed from Houfy email
• Comment les invités peuvent-ils soumettre un avis ?Guest can scroll to the top of the reviews section of your listing and then click the "write a review" link.