Whether you're a pro or a novice vacation rental host, you know the difference between a spotless, clean home and a dirty one. Vacation rental cleaning is one of the most critical aspects of property maintenance that can make or break your business reputation.
Guests today have the highest standards of cleanliness (and rightfully so), wanting to benefit from a comfortable stay. One f the first things they'll notice as soon as they check-in is how fresh the house smells and how shiny the surfaces look. To meet those expectations, you need to work closely with cleaning service providers who'll ensure an impeccable rental ready for each guest.
Houfy's integration with Cleanster connects hosts directly to 45,000+ vetted cleaning providers, with automatic scheduling synced to your Houfy booking calendar.
What is Cleanster.com?
Cleanster.com is an intuitive app that connects property owners with vetted professional cleaners. Whether you want to clean your home or your short-term rental, with Cleanster, it becomes a breeze. Hosts can communicate directly with cleaners through the app's messaging tool, keep their team in the loop, and have their business running smoothly.
They can pick among standard, deep, or customized cleaning and let professionals do their job while remotely tracking their progress. This can be valuable for managing multiple vacation rentals, as Cleanster offers task scheduling, asset management, and reporting—no more last-minute cancellations from cleaning providers or half-jobs done from fast service.
Trusted by over 15,000 hosts and the world's top property managers, it's an all-in-one reliable cleaning solution that'll save you time, improve your operations, and maximize your income.
How Does Cleanster Work?
Cleanster works in three simple steps:
You describe your needs: are you interested in a home, Airbnb, or office cleaning? Do you want standard, deep, or customized clean? How many rooms do you want to be cleaned?
A local professional accepts the job: your cleaning pro arrives at your property at the scheduled date and time and gets to work based on your checklist and staging photos.
You rate and tip your cleaning service: rate your cleaner based on your satisfaction with the received service and leave an optional tip.
Cleaners use their app to receive updates, access your checklists, report problems, track inventory, and send messages or voice memos.
Clients can even request them to upload photographic evidence that they left the house spotless. Cleanster doesn't allow photos or videos that are 12 hours old, ensuring legitimacy.
What Are Cleanster's Key Features?
Cleanster truly revolutionizes how properties connect with vacation rental cleaning services, setting standards for perfection. Here are its key features:
Streamlined payments: Cleanster's "Pay Later" feature allows you to pay your bills weekly through the app for up to $100,000. Moreover, you can control your budget by the hour, ensuring a transparent service. At the same time, cleaners get paid on time within 24 hours after completing the job.
Progress tracking: as a short-term rental host, your schedule is already heavy. Running after cleaning providers is the last thing on your agenda, and an app like Cleanster can give you peace of mind without needing to be on the site. Monitor the cleaning process remotely and save time for the things that matter most in your business.
Advanced scheduling and management: the app's integration with most property management systems (PMS) and Houfy will allow you to sync your booking calendar and schedule your cleaners automatically. You also unlock insightful reporting features, allowing you to make smart decisions for your vacation rental business.
Cleaning checklists: as a host, you can provide your cleaners with a list of tasks, including photos, notes, and detailed instructions. For example, if furniture requires special handling and care, you can inform them.
Inventory reporting: run out of toiletries? Need to stock up on basic kitchen supplies? Your cleaning providers will notify you so that you can automate your inventory management and pricing and drive predictive tasks.
Problem reporting: did your guests leave something broken? Your cleaners can report it to you so you can amend the situation.
Enhanced communication: keep your entire team informed and coordinated effortlessly through Cleanster's messaging tool. Benefit from clear and effective communication in multiple languages, including voice memo options for a seamless service.
Instant notifications: cleaners get notified instantly on their mobile phones for new and available projects.
Feedback system: the app's rating system fosters a culture of excellence and appreciation. Once you receive your cleaning services, you can rate your providers to ensure transparency for future buyers.
Accountability: Cleanster offers 24/7 support via SMS, live chat, email, and Slack for immediate problem-solving for its members.
How Can Houfy Hosts Benefit From Cleanster.com?
Houfy's recent integration with Cleanster allows hosts to add their listings to the app and streamline their cleaning sessions effectively. The mission is to ensure properties are impeccably maintained from one check-out to the next. Simplification is key; this integration is designed to keep your rentals pristine and guest-ready effortlessly.
Houfy hosts can easily connect with Cleanster by following these steps:
Log in to Houfy
Select the Menu > Settings & Privacy
Select API Access Token and copy the access token
Go to the Cleanster App and paste the token
Once your connection is finalized, you can use Cleanster to schedule your cleaning or opt for cleaning bookings to be made automatically based on check-ins/check-outs.
Frequently Asked Questions
What is Cleanster and how does it work with Houfy?
Cleanster is a vacation rental cleaning platform that connects hosts with vetted professional cleaners. Once you link your Houfy account to Cleanster via API, your booking calendar syncs automatically — Cleanster schedules your cleaning sessions based on your guest check-in and check-out dates, without any manual input required. Cleaners receive job notifications on their app, follow your custom checklists, and submit photo evidence on completion.
How do I connect Cleanster to my Houfy account?
The setup takes just a few minutes. Log in to Houfy, go to Menu, then Settings & Privacy, and select API Access Token. Copy the token, open the Cleanster app, and paste it in. Once connected, your Houfy booking calendar syncs to Cleanster and cleaning sessions can be scheduled automatically from that point forward.
Does Cleanster work with multiple vacation rental properties?
Yes. Cleanster is built for hosts managing multiple properties. Each listing can have its own cleaning team, checklist, and schedule. Bookings across all your Houfy listings sync independently, so cleaning is automatically assigned for each property without overlap or manual coordination.
How does Cleanster handle last-minute booking changes?
When a booking is modified or cancelled in Houfy, the updated dates sync to Cleanster in real time. Cleaners are notified of any changes through the app instantly, reducing the risk of missed cleans or scheduling conflicts. Cleanster's 24/7 support via SMS, live chat, email, and Slack is also available if issues arise.
What types of cleaning does Cleanster offer for vacation rentals?
Cleanster offers three cleaning types: standard cleaning for routine turnovers between guests, deep cleaning for thorough end-of-season or post-damage cleans, and customised cleaning where you define exactly what needs to be done via a checklist with photos, notes, and special handling instructions. Hosts choose the type per booking based on their property's needs.
Is Cleanster available in my area?
Cleanster operates a network of over 45,000 vetted cleaning providers across multiple countries. Availability depends on your property's location. You can check coverage directly in the Cleanster app after connecting your Houfy account — if a cleaner is available in your area, you can book immediately. If not, Cleanster will notify you when a provider becomes available nearby.
Take Vacation Rental Cleaning to the Next Level!
Vacation rental cleaning and setting the proper cleaning fees is no picnic. Especially when you handle multiple properties where guests come and go daily, you must have impeccable cleaners to leave your houses spotless.
Houfy's integration with Cleanster aims for a seamless customer experience and cleaning on autopilot. With quality service providers and an easy-to-use app, you can rest assured that your guests will always enjoy a comfortable stay.
