When to Use "Mark as Confirmed" on Houfy Bookings

Use Houfy’s “Mark as Confirmed” feature to confirm inquiries, block dates, and manage bookings when you collect payment directly. A simple way to stay organized and avoid double-bookings.payments outside of Houfy.

Última atualização 16 de setembro de 2026

Summary

Use Mark as Confirmed when a guest sends you an inquiry and you want to confirm the reservation without using a payment processor on Houfy. This action blocks the dates, sends confirmation emails, and keeps your calendar accurate while you handle payment privately.

Who this is for

Hosts who receive inquiries and collect payment outside Houfy (for example: bank transfer, Zelle, cash, or check).

Before you start

  • If you have Stripe or Square connected, you can also send a Payment Request instead of marking a reservation as confirmed.

  • If you prefer to handle payment on your own, you may still use Mark as Confirmed.

Steps

  1. Open your Inbox on Houfy.

  2. Select the message thread for the guest inquiry.

  3. Look at the right-hand side under Actions.

  4. Click Mark as Confirmed.

  5. Review the details shown.

  6. Click Mark as Confirmed in the window to finish. If your listing is connected to a channel manager and an API connection fee is still owed, this button reads Confirm & send to guest or Confirm & send charge instead - see the FAQ below.

What happens next

  • Houfy blocks the reservation dates on your calendar.

  • Houfy exports blocked dates to your synced calendars (Airbnb, Vrbo, Google, etc.).

  • Houfy emails a confirmation to you and the guest.

  • The reservation appears as Marked as confirmed in your Bookings page. This is a different label from Confirmed, which is reserved for bookings paid through Houfy - both mean the dates are held.

Troubleshooting

I connected a payment processor. Should I still use “Mark as Confirmed”? You can, but it’s optional. If you want the guest to pay through your payment processor, send a Payment Request instead.

The guest didn’t receive a confirmation email. Ask the guest to check their spam folder. Confirm their email address inside the conversation.

Frequently Asked Questions

Does “Mark as Confirmed” collect payment? No. You must collect payment directly from your guest.

Can I switch to a payment request later? Yes. You may still send a payment link separately.

Will this update my connected calendars automatically? Yes, as long as your iCal links are set up.

What if the guest does not pay after I confirm? You can cancel it at any time. Open the reservation, click Change reservation in the Actions panel, then click Cancel Reservation at the bottom of the pricing screen.

Does Mark as Confirmed ever charge me or my guest anything? Only on a listing connected to a channel manager. If an API connection fee is still owed on that booking, marking it as confirmed creates the charge and emails a payment link to whoever you nominate - you or the guest - and the booking is not pushed to your channel-manager partner until that charge is paid. On a listing with no channel manager connected, nothing is ever charged.

Last updated: November 22, 2025

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