I set up Stripe and still can't set my pricing for Houfy to collect?

If Stripe is already connected and Houfy still is not collecting for a listing, the connection is usually fine and the listing is simply not routed to it. Open Connected Payments and check two things.

1. The status of the Stripe card. Under Connected Payout methods, find your Stripe card and read its status line. If it reads Expired, use Reconnect - an expired connection cannot take payments.

2. Payout routing rules. Scroll to Payout routing rules. Any listing without a rule is paid to your default payout method. If you have more than one payout method, click Add payout routing rule and map the listing to the Stripe account you want.

If the Stripe card reads connected, the listing is routed correctly, and payments are still not collected, contact Houfy support with your listing name and we will check the account status on the Stripe side.