Payment settings and policies

12 articles

• How do you have guests pay? 100% up front or something else?Choose Full Payment or Deposit + Balance under Settings > Payment & Policies. The balance is always set as days before check-in, never a calendar date.
• How do I edit which currency I accept for payments?Change your primary currency in Manage Listings > Edit > Settings > Payment & Policies. It applies to new bookings only, and it has to be a currency your connec
• How do i show I accept credit cards?The card checklist has been removed. Which cards guests can use is set by the processor you connect at Settings > Connected payments - there is nothing to switc
• Why is there no icon for Square or Stripe at the Payment and Policies section?In this section you can select which credit or debit cards you as a host accept.
• Where can I add pet policies and pet fees?You can easily set pet policies and fees by following these instructions:
• Does Houfy have a sitewide service animal or emotional support animal policy?No. Owners and property managers with listings in the U.S. should follow their federal and state laws. Service animals are not considered pets. Laws vary around
• Is it possible to set up a percentage fee on Houfy?You can add any fees you want to your Houfy listing by following these instructions:
• How to change the default payment processor?Please select menu > Manage Listings. Go to Connected payments. From the connected payment methods section, click on the three dots next to the connected paymen
• How to take booking payments on Houfy if connected with OwnerRez?Connect Stripe, Square or PayPal at Settings > Connected payments, then use Send a payment request on the reservation. No OwnerRez setting needs changing.
• Co-host Payout Method: Let Co-hosts Receive Payments DirectlyAllow your co-host to connect their own Stripe, Square, or PayPal account and receive guest payments for your listings.
• How Do Automated Payments Work on Houfy?Houfy’s automated payment system handles balance due charges, split payments, and security deposit holds automatically — so you don’t have to chase guests for m
• What Payment Alerts & Reminders Does Houfy Send?Houfy sends automatic email alerts for every payment event — upcoming charges, successful payments, failed attempts, security deposit holds, and overdue reminde