Ubicación
Fechas
Huéspedes
Payment settings and policies
- ¿Cómo hacen que los huéspedes paguen? ¿100% por adelantado o algo más?Choose Full Payment or Deposit + Balance under Settings > Payment & Policies. The balance is always set as days before check-in, never a calendar date.
- ¿Cómo edito qué moneda acepto para los pagos?Change your primary currency in Manage Listings > Edit > Settings > Payment & Policies. It applies to new bookings only, and it has to be a currency your connected payment processor can settle.
- ¿Cómo muestro que acepto tarjetas de crédito?The card checklist has been removed. Which cards guests can use is set by the processor you connect at Settings > Connected payments - there is nothing to switch on.
- ¿Por qué no hay un ícono para Square o Stripe en la sección de Pagos y Políticas?In this section you can select which credit or debit cards you as a host accept.
- ¿Dónde puedo agregar políticas de mascotas y tarifas por mascotas?You can easily set pet policies and fees by following these instructions:
- ¿Houfy tiene una política de animales de servicio o de apoyo emocional en todo el sitio?No. Owners and property managers with listings in the U.S. should follow their federal and state laws. Service animals are not considered pets. Laws vary around
- ¿Es posible establecer una tarifa porcentual en Houfy?You can add any fees you want to your Houfy listing by following these instructions:
- ¿Cómo cambiar el procesador de pagos predeterminado?Please select menu > Manage Listings. Go to Connected payments. From the connected payment methods section, click on the three dots next to the connected paymen
- Cómo recibir pagos de reservas en Houfy si está conectado con OwnerRez?Connect Stripe, Square or PayPal at Settings > Connected payments, then use Send a payment request on the reservation. No OwnerRez setting needs changing.
- Método de Pago para Co-anfitriones: Permitir que los Co-anfitriones Reciban Pagos DirectamenteAllow your co-host to connect their own Stripe, Square, or PayPal account and receive guest payments for your listings.
- ¿Qué alertas y recordatorios de pago envía Houfy?Houfy sends automatic email alerts for every payment event — upcoming charges, successful payments, failed attempts, security deposit holds, and overdue reminders. Both you and your guest are kept in the loop at every step. You ne
- Entendiendo las retenciones de pago en HoufyA payment hold, also called an authorization, temporarily reserves an amount on a guest’s card without actually collecting the money. While the hold is active, the reserved amount may not be available for the guest to use, but th
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