South Wedge ROC Vacation Home - Rochester

Short Term Stays:
Full payment due on booking for any stays under 30 days. Please notify host if there are any special circumstances.

Midterm to Long Term rental:
For tenants, 1 month rent is due on booking and at the beginning of each 30-day period. Refunds are not available for the first month of stay if tenant/guest cancels under 30 days.

All mid term and long term guests are required to place a security deposit and provide photo identification for all adult guests staying in the home.

Any furniture damage and/or missing inventory noted at end of stay may be deducted from security deposit. Any rent amount not paid in full will also be deducted from deposit.
If payment made by company on behalf of tenant, company will be responsible for paying amount on 1st of each month or agreed upon date. Although tenant will be responsible for any damages incurred beyond normal wear, any company paying on behalf of tenant will be responsible for any remaining balance on any damages not paid by guest/tenant.

Renters insurance is recommended for anyone considering midterm to long term stays.

Security deposit for midterm and long term stays:
A refundable $2000 security deposit is due before move in date (from booking date to 14 days before move in date) and held during stay. It is also used for unreported/hidden damage and/or any violations of the rental agreement that are not related to physical accidental damage. The security deposit and/or remaining amount (if deductions) will be released to you within 14 days after your stay and after inspection is done within 1 wk from move out date.

Security deposit is due before check-in as described above. Upon check out, there is nothing you need to do before or after your stay to have the deposit secured or released.

We expect guests to report all damage when it happens so that we can fix the issue before our next guests arrive.

OPTIONAL TRAVEL INSURANCE:
As we always remind our guests, if you didn't already purchase travel insurance at check-out, please consider purchasing it.
We would not want you to lose out on your vacation costs due to unforeseen circumstances. Make sure your policy covers the issues that concern you the most. You can purchase traveler's insurance from many locations (a simple search for "travel insurance" or "cancel for any reason travel insurance" will give you more information).

Short Term Guests:
Travelers who cancel within 48 hours of booking and/or cancel at least 14 days before check-in will get back 100% of amount paid (full refund).

If cancellation made between 7 and 14 days before check-in, 50% refund will be given.

NO refunds for cancellations made within 7 days of check in.

NO refunds once checked in.
Travelers must cancel by 11:59pm on the cut-off day before check-in to receive a refund.

For Mid-term to Long term guests:
Full refund given if cancelled within 48 hours of booking and at least 28 days before check in. After that, the first 30 days of the stay are non-refundable.