Houfy and accepting Direct Payments with Stripe or Square
We have connected Stripe and Square on Houfy for you to receive direct deposits & payments from your Guests. This will only work if your listing is verified by us. Of course!
The process to add this service is extremely simple:
Please Log in > Menu > My Listings > Payment
Connect your properties to the accounts you would like to receive your funds in. (Below an example of 2 properties, 2 bank accounts)
Square:
Pricing?
What are the countries that support Square?
Card payment acceptance with the Square app is currently available in the US, Canada, Japan, Australia, and the United Kingdom. Square currently doesn’t support payment card processing outside of these countries or in U.S. territories such as Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and Northern Mariana Islands.
Stripe:
Pricing?
What are the countries that support Stripe?
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States, Italy, Portugal
Sample of booking process with payment:
If you have more questions, please join our facebook member group:
Thank you
I hope this gets through to Thijs. I have signed up for a Stripe account, since Square only allows US bank account holders. The problem is that when I try to connect to Stripe from WITHIN Houfy, the interface simply refuses to take a perfectly correct postal code. The error message is "This doesn't look like a valid postcode." The field asks for "Stad" (City), but whether you type a) just the city name, or b) just the CORRECT postal code, or c) both, you will get the same error message. I would love to take direct bookings and credit card payments on Houfy/ Stripe, but I can not proceed beyond this point! Please help!
Hi Babett, The screen you are at is at Stripe. This is Stripe's interface not Houfy. I hope you get it sorted out with them. Let me know, please.
Babett,
This happened with me the other day with Square. It kept changing the spelling of my street by one letter. And it wouldn't let me override the spelling. But I already know that the misspelling is okay for my area.
I am having issues with Square. When I try and use one Square account for 2 properties but then have another property with a different Square account, it won't let me log back into a different Square to update that listing???? HELP, before it goes to the wrong account.
Good question Michelle, We haven't seen this situation before. To solve this quickly, you would need 2 Houfy accounts as you have 2 Square accounts. (We can transfer your Houfy listing to the new account) Let me check on this with Swapnil, if we can make a system to log out of Square and back in through another account. I understand your situation. Thanks Thijs.
Sorry if this is already clear to others, but when connecting to Square, how is Houfy viewed by Square in terms of their "software" and subsequent pricing for the credit card processing? Would this transaction be considered an "E-Commerce," "Keyed-in card payment," "Invoice" or something else? Different rates apply to the transaction type classification that Square offers. Appreciate any insight on this! Thank you.
It would be the invoice/E-commerce rate at 2.9% plus .30 cents per transaction. The 3.5% is manually entered payments. Ex: a traveler contacts you over the phone and verbally tells you his CC number and you log into your Square dashboard and enter it yourself. Don't quote me on any of this but it's the gist generally of how 3rd party processors work.
And the 2.75% cheaper rate would be for manual in person swipe transactions. Ex: if you have one of the attached Square readers on your phone, and you meet the guest in person and physically have their card in your hands. Less risk of fraud since you can verify in person, therefore a cheaper rate. The higher the risk of fraud, the higher the rate.
Wonderful, Bridget. Appreciate your explanation. We use Square already for in-person transactions and have a Stripe account. Looks like the fees are the same (2.9% + .30 per) for anything we would take online.
I have both too..ha! Stripe may save a bit of money if you get a lot of travelers who use European credit cards. The rates for those are 1.4% as long as no conversion fees, etc. If you have not read my comparison general overview of the differences I learned between the two, here it is " target="_blank">https://www.houfy.com/bridgetjohnson/posts/should-i-use-stripe-or-square-for-credit-cards-12496