Save on service fees by booking direct on Houfy.

These directions are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the map results, and you should plan your route accordingly. You must obey all signs or notices regarding your route.

As a security deposit alternative, houfyProtect, an upfront nonrefundable low cost property damage protection policy for just $5 per night, is taken at time of booking.

This host has not verified their email and or phone number on Houfy.

This host has verified their email and or phone number on Houfy.

This host verified their email and phone number on Houfy.

Houfy lets you contact and book direct with hosts. The host has provided the following links to give you more information.

This host responds to {response_rate}% of inquiries {response_time}.

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Wonderful Houfy hosts are recognized as the best hosts in hospitality. The wonderful Houfy program rewards Houfy's top-rated and most experienced hosts.

Signed up for square using your link. Thanks for the guide. 

Signed up for square using your link. Thanks for the guide.

Great!  Will try my best to keep it updated.  If you learn of any cool new features feel free to tell me about them.  Thanks!  

Great! Will try my best to keep it updated. If you learn of any cool new features feel free to tell me about them. Thanks!

Thank you.   We've been using PayPal, but want to signup for one of these.  Very helpful article.

Thank you. We've been using PayPal, but want to signup for one of these. Very helpful article.

How are security deposit refunds handled. 

How are security deposit refunds handled.

Between you and your guest. Select two days, three days before arrival or check in if you want an automatic reminder to pay to be send from Houfy.

Between you and your guest. Select two days, three days before arrival or check in if you want an automatic reminder to pay to be sent from Houfy. Be sure you check if your guest makes payment since Houfy does not process payments.

With regard to chargebacks, how is this handled if the guest fraudulently disputes the charge after the stay is completed and the entire booking

With regard to chargebacks, how is this handled if the guest fraudulently disputes the charge after the stay is completed and the entire booking (>$250) was charged to the credit card? Unless it was a last minute booking, I would have the funds already in my checking account, but would Square/Stripe refuse to process additional transactions for me or not payout on later transactions? As the Host, do I need to defend against the chargeback, and if so, how does that work?

Hi Kevin,Do you use PayPal business or list on Vrbo, Booking .com, TripAdvisor etc.? You would handle a chargeback in similar fashion on those

Hi Kevin,Do you use PayPal business or list on Vrbo, Booking .com, TripAdvisor etc.? You would handle a chargeback in similar fashion on those platforms. They would forward you the information you need to reply to. This is a quick read that explains a bit about chargeback processes in general <a target="_blank" class="ahover slink" href="https://www.houfy.com/billyace/posts/why-guests-should-sign-and-acknowledge-your-cancellation-policy-14512252">https://www.houfy.com/billyace/posts/why-guests-should-sign-and-acknowledge-your-cancellation-policy-14512252</a>

Square has this blog post about how they handle chargebacks. Most scammers looks for hosts who do not ask for any ID nor signature of the credit

Square has this blog post about how they handle chargebacks. Most scammers looks for hosts who do not ask for any ID nor signature of the credit card holder. Asking for that information weeds out the majority of scammers.<a target="_blank" class="ahover slink" href="https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough">https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough</a>

sign up for Square directly here through this referal link

 if you are in the U.S. Stripe users do not have referral links.

Both Stripe and Square have no contract signup fees or termination fees. If you don't like them, cancel any time. Credit card processing fees are similar to what you pay Airbnb, Vrbo, and PayPal to accept credit cards from travelers. 

Right away! Well, technically as soon as Square and Stripe deposit the funds into your bank account. You receive payments 

 of booking. This is the payout schedule for both companies:

SQUARE: Within 1-2 business days, no matter which country the payment is coming from. This schedule applies to all Square account holders. 

STRIPE: Unless your business is considered to be a "high risk" industry, below are the 

: the first payment may take between 7-10 business days. 

 about Stripe's payout schedules, and even how to customize your payout time. 

3) In which countries are Stripe and Square available?

STRIPE: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom, and the United States. Sign up 

 to receive notifications as new countries are added, or request an invite.   

SQUARE: U.S., United Kingdom, Japan, Canada, and Australia.  (Note: U.S. territories are excluded).

If you process over $250,000 annually, contact each company's sales dept. for a quote. Both companies accept all major credit cards: Visa, MasterCard, Discover, American Express, JCB, and UnionPay.

guest make a small credit card deposit at the time of booking

, then collect the balance by check or transfer. This keeps fees to a minimum. It also prevents a guest from blocking your calendar while that check never arrives in the mail. And the guest has now put some $$$ down to secure the reservation.  

Hopefully you'll never have a chargeback. But just in case, here is a quick overview:

STRIPE: Chargeback fee is $15 even if you win the dispute. 

SQUARE: No fee if a customer files a chargeback, even if you lose the dispute. For those of you who receive a lot of transactions equaling $250 or less, you may benefit from their free chargeback protection program. Many home shares and one night stays will qualify. Transactions amounts over $250 

The protection program does come with some limitations. As long as the amount in dispute is no more than $250, you've followed Square's payment "best practices," 

 responded to the dispute sufficiently... you'll be covered up to $250 a month, even if the dispute is not ruled in your favor. This is not a month to month carry forward policy. Read 

7) Will traveling abroad affect my ability to accept payments?

STRIPE: You can generate invoices from any location.

SQUARE: You can only process payments when you are physically located in the country where you activated your account. For in-person card payments using the Square app, your location is tracked by GPS. If you are sending invoices through your Square dashboard, then location is tracked by your IP address. 

8) How will refunds affect my cancellation policy?  

 to consider your cancellation policy when choosing a processor. For those who have a 

 policy, this likely won't affect you. However, the rest of you keep reading...especially if you offer guests a cancellation window!

reimbursed back to you when refunding guests. 

 It's against Square's terms of service to use their service for refundable damage deposits. 

Refunds processed via your online Square dashboard must take place 

of the original transaction date. Refunds processed via a mobile device must take place within 

 of the original transaction date. Outside of that time frame, you will need to process refunds outside of Square. 

STRIPE: Processing fees are not reimbursed back to you when refunding guests. There is 

 on applying a refund back to a guest's credit card; however, the more time that passes, the likelihood the card has expired, etc. Stripe recommends first contacting the guest (to see if anything has changed) if at least 6 months have passed. Payments that underwent currency conversion will be converted back during the refund process.

9) How do i sign up for Stripe or Square?

sign up for Square directly here through this referral link

. Stripe users should sign up directly through their website. 

Both companies offer online and phone support; however, you will need to sign up for a free account before you can receive phone customer support from either company. No worries! You are not obligated to use them just because you created an account.  

When you call Square you will hear a recording asking for you to enter your customer code in order to access a phone representative. Log in to your Square dashboard and click 

. You will now see your customer code and it will 

 remain the same. Keep it in a safe place as it identifies your account.  

STRIPE: No listed phone number. They will call you immediately, but you first need to log into your dashboard to request a phone call. 

After you create a free Stripe account, click on the "open book" icon in the top right corner. There will be a drop down menu to select support. Scroll to the bottom and click on "contact us." From there you can choose to have a rep. call you. Fill out the short info and you will be presented 2 codes. One code is what the rep will repeat when they call you. The other code is for you to repeat back to the rep. It's usually very fast. I called 3x within the past few days and Stripe called me in about one minute. 

 for the latest resources and tips on how to book direct ***

Square vs Stripe: Which should you use?

Connecting Stripe or Square allows travelers to book and pay like they would on Airbnb and Vrbo. Be sure to visit the Square and Stripe websites directly for the latest updates and information. 

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Convenient location: 7 miles from Chimney Rock State Park, 16 miles from Tryon Intl. Equestrian Center. 1.5 miles from Lake Lure Ingles grocery.

 Book Direct and Save! A Touch of Luxury-Lake Lure

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Lake Lure cabin retreat. Perfect for a budget honeymoon or last minute anniversary getaway! 

 Book Direct and Save! A Touch of Whimsy-Lake Lure

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I have lived in the Lake Lure/Mill Spring area for more than 20 years, and now call the mountains my home. A Touch of Luxury Cabin and A Touch of Whimsy are both the perfect home base for travelers wanting to explore all our area has to offer:

  -  Hidden  miles (4 minute drive) to the only major grocery store in the Lake Lure area  

  - 5 miles (11 minute drive) to the Lake Lure Beach/kid water park

  -  Hidden  miles (14 minute drive) to Chimney Rock State Park

  - 16 miles (20 minute drive) to Tryon International Equestrian Center in Mill Spring

  - 55 minute to 1 hour to Biltmore Estate in Asheville

  - Close to ziplining, hiking, water activities, wineries, and much more

  - Easy access for day trips to Saluda, Tryon, Columbus, Flat Rock, Hendersonville, 

      Black Mountain, Asheville, Blowing Rock, and much more. 

  



Square vs Stripe: Which should you use?

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