Set custom cancellation policy days
To set custom days in the cancellation policy:
- Edit listing > Settings > Payment & policies
- Go to the section Cancel before arrival date and select Other
- Write your custom days for ex. 28
How can I cancel a reservation as a host?
Guests look forward to their trips, but we understand when hosts may need to cancel. Please make sure to send the guest a message as soon as possible for them to find other places to stay.
- Log in and select reservations
- Select details of the reservation you want to cancel.
- Select cancel reservation
4. After the cancellation go to the completed payments section on the message or details page.
Refund the amount as discussed with your guest.