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Settings & rules

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How do I set a minimum age for my listing?

You can specify the minimum age required to make a reservation at your Houfy listing.

Follow these instructions below to change the minimum age:

  1. Log in
  2. Menu (top right)
  3. Manage Listings
  4. Edit > Settings
  5. Rules: Scoll down to near the bottom to change this minimum age requirement.

If you have more questions, please join our facebook member group

How can I change my setting from property manager to owner one my Houfy listing?

Menu > manage listings > edit > settings

How can I change my setting from property manager to owner one my Houfy listing?

How to view and update payment method policies

  1. Log in > Menu > Manage Listings > Edit > Settings > Payment information.
  2. Check off credit cards including any you accept through PayPal.
  3. Type non-credit card payment methods/policies in Payment Policy box. Add anything else you feel is relevant in this space.
How to view and update payment method policies

Travelers will see the credit cards under the Host section of your listing.

How to view and update payment method policies

Travelers will see Payment Policy text under Policies and Rules section.

How to view and update payment method policies


Comparison of Stripe and Square for credit card payments with Houfy

How to view and update payment method policies
How to view and update payment method policies
Should I use Stripe or Square for credit cards?
https://www.houfy.com


How to show I accept credit cards for my listing(s)

Log in > My Listings > Edit > Settings > Payment information

How to show I accept credit cards for my listing(s)

On your listing the selected credit cards will show at Host info..

How to show I accept credit cards for my listing(s)

How to add or update your cancellation policies on Houfy

You can set or change your cancellation policies by following the instructions below:

  1. Log in
  2. Menu (top right)
  3. Manage Listings
  4. Edit > Settings
  5. Payment & Policies: Edit your policies

If you have more questions, please join our facebook member group

Where can the traveler view the policies:

Traveler can view text in Policies and Rules section of your listing.

How to add or update your cancellation policies on Houfy

The policy will also be presented before traveler can complete an inquiry/booking request. After dates are chosen, traveler will be taken to this screen to view all policies.

How to add or update your cancellation policies on Houfy

Your Cancellation Policy will be presented as a pop-up.

How to add or update your cancellation policies on Houfy

Traveler will agree to all policies before continuing.

How to add or update your cancellation policies on Houfy

How to view and add house rules to your listing

Menu>Manage Listings>Edit>Settings>Rules

How to view and add house rules to your listing

House rules are shown under your listing's Policies and Rules section.

How to view and add house rules to your listing
How to view and add house rules to your listing

How to view and upload my rental agreement

How to view and upload my rental agreement
  1. Log in>Menu> Manage Listings>Edit>Settings>Rules.
  2. Upload Rental Agreement or drag and drop.
How to view and upload my rental agreement

Where Does My Guest View the Agreement?

After guest enters dates and clicks "Request to Book," the screen below will appear.  Guest can download the agreement for review before checking the "I agree" box.  

How to view and upload my rental agreement

How do I ask the guest for signature and collect ID?

This final step is not required but highly recommended.

  1. In your House Rules you can mention a signed agreement and ID of the credit card holder will be required before the booking is confirmed.
  2. Choose an E-signature service to obtain the guest's signature OR
  • Message the guest through your Houfy inbox. Upload the agreement there and ask them to print, sign, and scan back along with copy of ID.
  • Email the guest directly. with agreement and your requests
How to view and upload my rental agreement
How to view and upload my rental agreement
Sample Vacation Rental Agreement Templates
Feel free to use any parts of the rental agreements below.
https://www.houfy.com


How to view and upload my rental agreement
How to view and upload my rental agreement
Why Your Guests Should Be Signing a Rental Agreement
While most reservations will go smoothly as planned, there may be times when you'll be asked to produce a signed Rental Agreement. Even hotels have you sign an agreement at check in, at the same time they ask for your ID and credit card.
https://www.houfy.com


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