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Booking requirements for guests

Hosts who already have a confirmed booking on Houfy

Hosts who want to change the stay dates, number of nights, or price

Make sure you are logged in to your Houfy account.

Have your guest’s name or reservation handy so you can find the correct booking.

Open your calendar
Go to Menu → Calendar and find the property and dates of the booking you want to change.

Select the booking
Click once on the colored booking block on the Calendar to open the reservation.

Open the booking details
In the small window that appears, click Details to go to the full Reservation Details page.

Scroll to the change option
On the Reservation Details page, slowly scroll down until you see the Change reservation button.

Start the change request
Click Change reservation. A new screen will open to edit the reservation.

Choose the new dates
Click in the Check-in field and select the new arrival date.
Click in the Check-out field and select the new departure date.

Update the price (optional)
If you want the price to stay the same, choose the option that keeps the Price unchanged.
If you want to change the price, choose the option to update the price, then enter the new amount.

Review the changes
Check the dates, number of nights, price, and any fees. Make sure everything is correct.

Send the change request
Click Send request. Houfy will send the change to your guest for approval.

Confirm the updated booking
After the guest accepts, go back to your Calendar and check that the booking block now shows the new dates and price.
You can also open Details again to double-check the updated reservation.

I can’t find the booking on my calendar
Check you are on the correct property and month.
Use the Reservations section to search by guest name or reservation code.

I don’t see the “Change reservation” button
Only the host can send a change request. Guests cannot start a change.

The guest has not accepted the change
Message the guest using the Message button on the Reservation Details page and kindly remind them to review the change request.
If they do not agree, the original booking will stay as it is.

The new dates do not appear on the calendar
Refresh the page in your browser.
Check the booking again from Calendar → Details to confirm the status.

Q: Can I change a booking without asking the guest?
A: No. All changes must be sent as a change request and accepted by the guest.

Q: Can I change only the price and keep the same dates?
A: Yes. Start a Change reservation, keep the dates the same, and adjust only the Price before you click Send request.

Q: What happens if the guest declines the change?
A: The booking stays with the original dates and price. You can message the guest to discuss other options.

Q: Can I change a booking after the guest has already checked in?
A: This may depend on your agreement with the guest. You can still try to send a Change reservation request, but make sure you explain the change clearly in a Message.

How to Change a Booking on Houfy (Step-by-Step Guide)

Need to change a reservation on Houfy? This easy guide shows how to update booking dates or prices and send a change request to your guest for approval.


Hosts who have a inquiry or confirmed booking on Houfy

Hosts who want to change dates, guests, or price details of an existing reservation

Have the guest’s name or reservation details ready so you can find the correct reservation.

Open your messages as a host
Go to Messages for hosting: https://www.houfy.com/reservations/hosting

Select the reservation
In Messages, click the conversation that belongs to the reservation you want to change.

Open the message history
Inside the conversation, click Details to see the full reservation details.

Go to the change reservation page
Scroll down and click Change reservation.
This opens the Change Reservation page for that booking.

Change the stay dates (optional)
On the Change Reservation page, click the Check-in or Check-out date fields and select the new dates you want.

Change the number of guests (optional)
Click the Guests dropdown and select the correct number of guests.

Edit rates, fees, or security deposit (optional)
Find the section for rates, fees, or security deposit.
Edit only the amounts you want to change (for example, nightly rate, cleaning fee, or deposit).

Review the new quote
Look at the New Quote section.
Check the updated total, fees, and security deposit to make sure they are correct.
(Houfy may use your listing pricing to calculate this automatically.)

Send the change request
When everything looks right, click Send request.
Houfy will show a confirmation message. Confirm that you want to send the changes.

Wait for the guest’s response
Your guest will receive an email and an in-site notification asking them to Accept or Decline the changes.

Check if the guest accepted
If the guest accepts, the reservation details are updated automatically.
If the guest declines, the reservation stays the same as before.

I do not see “Change reservation”
Make sure you opened the reservation from Messages.
Check that it is a reservation/inquiry and not just a general message.
Only the host can send a change request. Guests cannot start one.

I changed the details, but nothing happened
The reservation will not change until the guest accepts the request.
You can send the guest a friendly reminder from the same Messages conversation.

The numbers on the quote look wrong
Check your listing pricing and fees in your listing settings.
Then return to Change reservation and review the new quote again.

Q: Can a guest change the reservation themselves?
A: No. Only the host can send a Change reservation request. The guest can only accept or decline it.

Q: Can I change only the price and keep the same dates?
A: Yes. On the Change Reservation page, leave the dates and guests as they are and edit only the rates, fees, or security deposit, then click Send request.

Q: What happens if the guest never responds?
A: The reservation will stay as originally confirmed. You may send a reminder through Messages and agree on how to proceed.

Q: Will the guest see the new total before accepting?
A: Yes. The guest sees the updated dates, guests, and total amount before choosing Accept or Decline.

Change a Reservation on Houfy (Step-by-Step Guide)

If you'd like to make a change to a received inquiry on Houfy, you can submit as a host a change request to your guest. Only the host can submit a change request to a guest on Houfy.

Changes

Hosts

Changes

How to Change a Booking on Houfy (Step-by-Step Guide)

Change a Reservation on Houfy (Step-by-Step Guide)

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