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How to archive or delete the request or quote?

Quotes can be deleted if assigned guests have not signed up.

To delete the quote please follow the below method

  • Go to the reservation/message page
  • In the reservation details section, you can find Delete this quote, click and confirm to delete the quote.

To archive the request, please follow the below method:

  • Go to the reservation/message page
  • In the reservation details section, you can find Archive, click and confirm to archive the request.

You can see all archived requests on this page: Right menu > Messages


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How long does it take for a pending direct booking to expire on Houfy?
Stripe and Square users both have 48 hours to accept a Pending Direct booking before it expires.
How does a traveler reserve and make payment?
Unlike most platforms where you don't get paid till guest check-in, Houfy does not interfere in your payment transactions. All transactions pass between you and your guest only. As such, hosts choose their own forms of payment acceptance: check, Square, Stripe, Venmo, PayPal, Zelle, bank transfer, etc. It's entirely up to you.
Does the host receive a confirmation that the guest paid?
Yes. Once the owner "accepts" a reservation request the host and the guest will receive an e-mail from Houfy. (Below an example of 10$ paid through stripe)
When should I use "Mark as confirmed"?
Note: if you have payment connected to Houfy, you always have the option to send a payment request in reply to an inquiry.
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