The slats are fitted with magnets that will fasten to the magnets in other slats or onto the main rod as they match up. To lower, gently pull the shade down until the magnets detach. To raise, raise the desired tier to the one above and touch them together until you feel the magnetic pull. If the slates do not stick, try turning the slat around inside its pocket as sometimes they get turned by accident when lowering the shade quickly.
Watch the video below to see how to raise and lower similar shades.

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