Terms of Service
Agreeing to these terms helps keep Houfy safe and fair for everyone.
Essential legal terms and guidelines for property owners and guests using the Houfy vacation rental platform.
Contract
These Terms of Service ("Terms") constitute a legally binding agreement between you and Houfy Corporation (hereinafter referred to as "Houfy"). By accessing, registering, or using Houfy's sites, services, and content (collectively, "Services"), you acknowledge and agree to these Terms.
By clicking "Join Now", "Join Houfy", "Sign Up" or similar, or by registering, accessing, or using our Services, you are confirming your acceptance of these Terms and entering into a legally binding contract with Houfy. This applies even if you are using our Services on behalf of a company.
If you do not agree to these Terms, do not click "Join Now" (or similar), and refrain from accessing or using our Services. You may terminate this contract at any time by closing your account and ceasing to access or use our Services.
Contractual Entity
HOUFY Corporation, 1500 N GRANT ST # 4282, DENVER, CO 80203, USA
Obligations
As a Member of our Services, you agree to comply with all applicable laws, rules, and regulations in your use of Houfy services. This includes, but is not limited to:
- Laws related to taxes and financial reporting
- Credit card processing and payment regulations
- Data privacy and protection requirements
- Permits and licensing requirements
- Zoning and local regulations
- Safety compliance standards
- Anti-discrimination and fair housing laws
Hosts accepting payment information from travelers are responsible for handling and safeguarding this information in accordance with applicable legal and regulatory standards and best practices.
Hosting on Houfy
Houfy provides an online platform to allow property owners and managers who advertise on the Houfy Platform (each, a "host") to offer for rent in a variety of pricing formats, a specific vacation or short-term rental property (a "Listing") to potential renters or renters (each, a "traveler").
Houfy operates as a venue connecting hosts and travelers. We provide a platform for hosts to list, discover, and book vacation rental properties. It's important to understand that Houfy is not a party to any rental agreements or transactions that occur between members of our services.
Important Notice
When a traveler books a listing on Houfy, they enter into an agreement directly with the host. Houfy is not a party to such contracts, nor does it act as an intermediary in the booking process.
Disclaimer and Limit of Liability
Houfy provides the services "as is" and "as available" without warranty of any kind. To the fullest extent permitted by law, Houfy disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Houfy be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of the services.
Limitation of Liability
Houfy's total liability to you for all claims arising from or relating to the Services shall not exceed the amount you paid to Houfy in the twelve months preceding the claim.
Rights and Limits
Members are responsible for conducting their due diligence before entering into a booking agreement. This includes reviewing the listing details, understanding the host's policies, and ensuring that the listing meets their needs and expectations.
Houfy may provide tools or templates to assist hosts in creating their rental contracts or terms. However, the use of these tools does not imply Houfy's participation, endorsement, or liability in any booking contracts formed between hosts and travelers.
Houfy takes certain measures to assist members in avoiding fraudulent or illegal activities. However, we do not assume any liability or obligation to take such measures. We do not guarantee the accuracy, timeliness, or impact of any warnings or messages provided to members about such activities.
Subscription Terms
Houfy may offer subscription-based services with specific terms and conditions. By subscribing to any paid services, you agree to pay all applicable fees and charges associated with your subscription.
Subscription fees are typically charged on a recurring basis (monthly or annually) and are non-refundable except as expressly provided in these Terms or required by applicable law.
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.
Termination
You may terminate your account at any time by following the account closure process available through your account settings. Upon termination, your right to access and use the Services will cease immediately.
Houfy may terminate or suspend your account and access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.
Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles.
Any disputes arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree to waive any right to a jury trial and to participate in class action lawsuits or class-wide arbitration.
General Terms
These Terms constitute the entire agreement between you and Houfy regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Houfy's failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or the right to enforce it.
Complaints Regarding Content
If you believe that content on the Houfy platform violates these Terms or is otherwise inappropriate, you may report it to us through our reporting mechanisms.
We will review reported content and take appropriate action, which may include removing the content, suspending the user's account, or other measures as deemed necessary.
Please provide as much detail as possible when reporting content, including the specific location of the content and the reason for your complaint.
Houfy "Dos and Don'ts"
✓ DO
- • Provide accurate property descriptions
- • Respond promptly to inquiries
- • Maintain clean and safe properties
- • Honor confirmed reservations
- • Follow local laws and regulations
- • Treat all guests with respect
✗ DON'T
- • Discriminate against guests
- • Cancel confirmed bookings
- • Misrepresent your property
- • Violate local regulations
- • Engage in fraudulent activities
- • Harass other users
How To Contact Us
If you have questions about these Terms or need assistance with our Services, you can contact us through the following methods:
Email Support
info@houfy.comMailing Address
Houfy Inc.
1500 N GRANT ST # 4282
DENVER, CO 80203
USA
We strive to respond to all inquiries within 2-3 business days. For urgent matters, please indicate the urgency in your subject line.
Last updated: August 16, 2026