
Guest Cancellation Requests: Request to Cancel a Reservation
Guests can request to cancel a reservation. The host reviews the request and decides whether to approve or decline it.

Guests can request to cancel a reservation. The host reviews the request and decides whether to approve or decline it.

Houfy sends automatic email alerts for every payment event — upcoming charges, successful payments, failed attempts, security deposit holds, and overdue reminders. Both you and your guest are kept in the loop at every step. You ne

Generate a houfyProtect payment link for guests who paid outside the platform

Houfy automatically places a temporary hold on your guest’s card for the security deposit — no money is actually taken. After checkout, you decide: release the hold (no damage) or capture part or all of it (damage found). The whol

Houfy’s automated payment system handles balance due charges, split payments, and security deposit holds automatically — so you don’t have to chase guests for money or remember to collect deposits on time.

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For the confirmed or marked confirmed reservations, Houfy sends a series of automated email reminders to ensure the remaining balance is collected before check-in.

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