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Overview
Sections
The City
Do & See
Dining
Cafes
Bars & Nightlife
Shopping
Tourist Information

Cancún

Cancún's white sandy beaches and warm, crystal waters make it a paradise for all beach and water sports enthusiasts. Add a vibrant nightlife and the closeness to the breathtaking Mayan ruins and you have Mexico's most popular tourist hot spot. Caring for four million tourists yearly, it's hard to understand this beautiful resort was a sleepy fishing village just a few decades ago. Its colourful buzz and ancient traditions co-existing with ultra-modern developments enchant everyone, from backpackers to luxury travellers.

Facts

725,000
General Emergency No 066
Hours are guidelines:
09.00 – 21.00 downtown
10.00 – 22.00 Hotel Zone
Shops & malls are usually open 7 days a week.
Small shops may close for siesta between 14.00 – 16.00
Cancún Convention Centre
Cancún center, First floor
Boulevard Kukulcan, Hotel Zone, KM 8

Phone: +52 998 881 2745
E-Mail: info@cancuncenter.com

Opening Hours: Daily from 10am

The City

Cancún is naturally divided into two distinctive districts, the famous Hotel Zone (Zona Hoteléra) and the actual city of Cancún, known as Centró. The Hotel Zone, shaped like a narrow horseshoe and surrounded by 25 kilometers of pure white sandy beach, is linked to the city on the mainland via the four-lane Boulevard Kukulcán.

Do & See

Caring for four million tourists yearly, it's hard to understand this beautiful resort was a sleepy fishing village just a few decades ago. Cancún is best known as a family, sporting and wedding resort where you can chose your own pace and lifestyle to suit your frame of mind.
Hotel Zone
Most hotels in the Hotel Zone are located directly on Cancún's beautiful beach. The Hotel Zone itself is divided into kilometer long sections which make it easy to navigate. The heart of the area is undoubtedly Cancún's famous buzzing party zone (km 8) where the bars and night clubs draw both young and old crowds until early morning hours. The party also attracts performing and visiting celebrities so you'll never know who you might be rubbing shoulders with.
Dolphinaris Cancún
Is swimming with dolphins a dream to you? Then you have come to the right place. Make it a reality at Dolphinaris Cancún, go swimming with the animals, become a trainer for a day or take a day to follow the daily routines in a dolphin’s life.
Mayan Ruins
A visit to Cancún is not complete without a trip to the famous Mayan ruins. Many of them have not yet been excavated and are waiting to be explored. Chichen Itzá, one of the new seven wonders of the world, is an absolute must. Whilst you are there, don’t miss out on the stunning light show that transports you back in time in a spectacular atmosphere. Equally stunning is Cobá, currently the only ruin that can still be climbed, offering a breathtaking view over the jungle and Tulúm, with its spectacular backdrop of the clear turquoise water of the ocean.
Cenotes
These magnificent cenotes (sinkholes) are unique to the Yucatán peninsula and many still remain undiscovered and unexplored to this day. Witnessing the breathtaking beauty of the large clusters of stalactites and stalagmites being mirrored in the crystal clear cool waters is a unique experience. Every cenote has its own particular beauty and putting on a swimsuit and snorkel the pool is an absolutely unforgettable experience. Some tour operators also offer cave diving excursions for very experienced divers.
Isla Mujeres
A 20-minute boat ride from Cancún lies the small island of Isla Mujeres with its laid back Caribbean ambiance, tiny streets lined with stalls and street cafés in pastel colored houses. Golf carts and mopeds dominate the streets. Although only 5 miles long and half a mile wide, the island offers everything from a beautiful palm fringed white beach on the north coast to a dramatic rocky shoreline on the eastern side. Visit the turtle farm, try one of the local fish restaurants on the beach or visit Garrafón Park at the south of the island with its spectacular view over Cancún's skyline. A must for nature and wildlife lovers is a tour to Isla Contoy, a nature reserve only inhabited by a few biologists and restricted to 200 visitors per day.
Eco Parks and Tours
If you are looking for a great family day out don’t forget to visit the eco-parks of Xel Há or Xcarét. With shows and adventures set in stunning lush tropical vegetation with exotic wildlife, these parks offer a truly wonderful entertaining, educational and fun day out for young and old alike. For the slightly more energetic and adventurous, try one of the exciting eco-tours which will make you feel like a true explorer.
Parque de las Palapas
The lively, friendly atmosphere of Parque de las Palapas is worth a visit, especially in the weekend evenings. Watch a local performance or just observe and soak in the atmosphere, browse around the artisan stalls or visit one of the bars and cafés dotted all around the park. Just across the adjacent car park, next to the church, you find the so-called ‘Hippie Park’ offering hand-made jewelry, lamps and tie-dyed clothing.
Puerto Cancún
One of the newest developments in Cancún, Puerto Cancún is a mixture of residential, commercial and tourist area. Featuring a large marina, golf course, waterside promenade with a luxurious outdoor shopping complex and cafes, it will be another impressive landmark of Cancún.
Rotating Scenic Tower
To fully appreciate the beauty of Cancún and its surrounding area, do ride the 360° rotating scenic tower where you get a spectacular birds-eye view of the entire Hotel Zone and surrounding area from the 100 m tall tower. A different experience during day and night time, the view is unsurpassed.
Cancún Theatre & Mexican Folk Art Museum
Mexican folklore dance shows and plays are advertised at the theatre and at hotel concierges, where you also buy tickets. Discover one of Cancún’s little treasures, the Mexican Folk Art Museum brimming with excellent examples of Mexican folk art and crafts.

You can experience the traditions and culture of Mexico at the Xcaret Park, who offers an incredible show with advanced technology, amazing costumes and an impeccable set design.
Cancun Golf Club at Pok Ta Pok
A paradise for golfing enthusiasts of all abilities, Cancún is a golfing Mecca. The 10 top quality 18 hole golf courses in the area are all created by world class designers such as Jack Nicklaus, Greg Norman and P.B. Dye to name a few. The golf course Pok Ta Pok was the first one in Cancún. A sheer pleasure for golfers and spectators alike.
Aquaworld
What better way to enjoy water sports than in the warm, crystal clear turquoise waters of Cancún? Whether you choose to go swimming, sailing, kayaking, windsurfing, kite sailing, jet-skiing, parasailing, diving or snorkeling along the second largest reef in the world, you will not be disappointed. Maybe you prefer to stay on the surface and experience the thrill of deep sea fishing or just relax on a sunset cruise, there is literally no water sport imaginable that you won’t find in Cancún. Aspiring and advanced divers should not miss a dive in the famous diving paradise of Cozumel. Another must is the popular jungle tour through the nature reserve of the Nichupte Lagoon where you can be a captain of your own boat.
Interactive Aquarium
At this aquarium, you will get up close and personal with the sea life in a way that is not possible anywhere else. Swim with the dolphins, touch a stingray and feed a turtle, this is a great way to spend your day.
Downtown
Downtown (El Centró) is the actual backbone of Cancún. What it lacks in history it makes up for through being a true melting pot - an exciting mix of the old traditional Mexico and an ultra modern urban sprawl. Avenida Tulum, the main street, passing through the heart of the city, is easy to reach by public transport. The street is lined with shops, banks, internet cafes, bars and restaurants. Don’t miss out on a weekend visit to Parque de las Palapas, on the market square, where locals come to chat and watch the entertainment provided by various local groups. The lively, happy atmosphere and the sound of the Mexican music is infectious and any worries will quickly be postponed to ‘mañana’. Browse around the artisan stalls and try some of the local sweet delicacies or visit the ‘hippie market’ around the corner.
In the evenings, the place to be is Avenida Yaxchillan with its lively restaurants and bars, popular with locals and tourists alike.

Dining

Mexican cuisine is very versatile and best known for its intense and varied flavours, colourful decoration and variety of spices. Tacos, nachos and guacamole are only a small part of Cancún’s culinary repertoire beside the large palette of foreign cuisine. Whether you fancy a quick snack on the trot or a gourmet meal in stylish settings, Cancún has a fantastic selection of restaurants featuring dishes from all over the world.
La Destilleria
This is a dining experience within an old tequila distillery offering a truly Mexican atmosphere. The perfect place to sample excellent traditional Mexican seafood, meat and vegetarian dishes. Visit the tequila museum within the restaurant and try some of Mexico’s finest tequilas.
La Dolce Vita
This restaurant has a friendly Italian style ambiance and a view of the lagoon. La Dolce Vita offers a good range of meat and fish dishes. The staff is attentive and helpful and will be happy to help you choose the perfect dish and wine.
La Parilla
La Parilla is a Mexican style restaurant, popular with locals and tourists alike. It has a large selection of Mexican seafood and meat dishes accompanied by Mariachis and skillful waiters.
La Palapa Belga
La Palapa Belga is an insider's tip with great European cuisine in a palapa style restaurant overlooking the lagoon and Hotel Zone. Specialties include mussels served in a cooking pot.
La Troje
La Troje has great food, fast service and a nice ambiance. Popular with locals and an insider tip for tourists, the restaurant is famous for its salads and filled pancakes.
Du Mexique
Du Mexique is an intimate restaurant with only seven available tables. This is truly a hidden gem amongst the crowded restaurants and a place where you will relish in the exquisite menu.
Wazaaabi Sushi House
Wazaaabi Sushi House is one of the best sushi restaurants in town. Neither the appetizer, main course nor the dessert will disappoint you. This is a place which you will, most definitely, re-visit.
Blue Gecko Cantina
Blue Gecko Cantina can easily be missed if you are just walking down the street. But this restaurant serves some of the best tacos in town. Come for lunch or dinner and relax with a Jalapeño Margarita in your hand.
Peter's Restaurante
At Peter's Restaurante you will have a great dinner experience. The restaurant is small and intimate, providing the best service and an even better menu. All food is freshly prepared and ending your dinner with the chocolate mousse is almost a must.
Bovino's Churrascaria
Bovino's Churrascaria is a Brazilian-inspired restaurant and should be on your list while in Cancún. They have a delicious menu and a extensive buffet with fresh seafood, grilled brazilian style meat and crisp salad.
Puerto Madero
At Puerto Madero you will find an Argentinian menu with delicious sea food and amazing steaks. The food presentation is wonderful and so is the service and the lovely view.
Casa Tequila
Casa Tequila is a picturesque bar and restaurant that embodies a perfect Mexican style. In addition to a rustic and traditional menu, the bar features an expansive assortment of tequilas and Mexican craft beers.
Senor Frog's
Senor Frog's is both a fine dining destination and an upbeat bar, combining a family-friendly atmosphere with events and parties that fear no rivals. Gratify your taste buds with delicious Mexican specialties or pop in at night, when the dance-floor fills up with people, Senor Frog's is an unbeatable component of Cancún's nightlife.
Thai Lounge
In this traditional Thai style establishment every table setting consists of an individual stylish palapa with its own unique table and sofa, giving the restaurant a serene and elegant ambiance. Enhancing the experience is dolphins swimming gracefully on one side and a fantastic view over the lagoon on the other. Classic Thai specialties in an ultra-chic atmosphere.

Cafes

Home to some of the best coffee worldwide, Cancún’s café culture is somewhat different from that in most countries. Most people prefer to take their coffee inside with air conditioning rather than outdoors and because all bars double as cafés, ‘European style’ street cafés is a relatively new phenomenon but gaining fast in popularity.
Cafe Andrade
Cafe Andrade is a Mexican diner with excellent coffee and a Veracruz inspired menu. This is a great place for breakfast or brunch with good prices and fast service.
Cafe Antoinette
Cafe Antoinette will charm you with its cozy French atmosphere, freshly baked baguettes and delicious macarons. All their products are prepared accoring to tradtional practices and guarantee authentic flavours and a real feel of timeless Paris.
Cafe Nader
Cafe Nader serves traditional meals but is a bit fancier than a regular café and therefore a bit more expensive. It is however a popular brunch place on Sundays.
Cafe Con Gracia
Providing an outdoor seating area and fashionable interiors, Cafe Con Gracia is a perfect gathering point for a coffee, a frappe or mouth-watering baked goods that will certainly satisfy your sweet tooth.
Ah Cacao Chocolate Café
Ah Cacao Chocolate Café wins its guests' hearts with its delicious milk-shakes and refreshing iced-coffee. Indulge in homemade baked goods or cacao chocolates - this intimate café located at La Isla Shopping Village is the perfect destination to regain strength after an intensive day of shopping.

Bars & Nightlife

Whatever you are in the mood for, you will find it in Cancún. Shake your hips to Latin music, break it down to hip hop, pump it up to club music or enjoy an extraordinary cabaret show - Cancun has developed around tourism and won't fail to fulfill your expectations.
Carlos’n Charlie’s
Carlos’n Charlie’s is a restaurant and club with entertainment, performances and live music. It is a place of great fun for both young and old and should not be missed.
The City Nightclub Cancun
Mega Night Club with 1,000,000-watt sound system, 650 sq.ft. of video screens, super stage, shows, world class acts, themed nights, foam parties and a private beach club. You name it - The City's got it.
Coco Bongo
Fantastic shows, brilliant entertainment, an absolute must. Coco Bongo combines music from different time periods into a fabulous all-night mix. You can also catch live salsa music performances.
Mambo Café
Caribbean themed nightclub with live Latin music. Get your dancing shoes ready, the upbeat music and hip vibes of Mambo Cafe create a most-loved destination of Cancún's club scene, where to mingle and have fun.
Palazzo Nightclub
Palazzo livens up Cancún's nights with an unforgettable nightclub experience. Located in the trendy Hotel Zone, it is a happening spot where DJs spin international and Latin music, and skilled dancers create the perfect atmosphere.
Cuncrawl
Let some experienced guides take you to the hippest Cancún's bars and nightclubs and enjoy yourself with an open bar tab - you will have the chance to meet new people and discover new places from the viewpoint of a local.
Dady'O
Dady O's experienced DJs spin a mash-up of 80s, 90s, hip-hop and dance tunes, paying homage to all styles and tastes. Boasting trendy interiors and showcasing laser effects, the nightclub is a major draw for tourists.
Mandala
Mandala features an intimate venue and full-on entertainment. The exotic setting and the hip ambiance contribute in creating a vibrant atmosphere, enhanced by a young and cosmopolitan crowd that fill the dance-floor till the early hours.
Casa Tequila
Casa Tequila is a picturesque bar and restaurant that embodies a perfect Mexican style. In addition to a rustic and traditional menu, the bar features an expansive assortment of tequilas and Mexican craft beers.
Senor Frog's
Senor Frog's is both a fine dining destination and an upbeat bar, combining a family-friendly atmosphere with events and parties that fear no rivals. Gratify your taste buds with delicious Mexican specialties or pop in at night, when the dance-floor fills up with people, Senor Frog's is an unbeatable component of Cancún's nightlife.
Congo Bar
Congo Bar has certainly grown in popularity, tending to get crowded over the weekend. The venue is intimate and decorated bizarrely, offering cocktails or drinks of any sort at reasonable fares. Join the conga line and get ready to socialize with tourists and locals.
Crazy Hot Coyote
Crazy Hot Coyote offers entertainment with a twist. Differing from the long list of Cancún's nightclubs, this hotspot boasts talented artists performing dance shows and singing, in an hour long cabaret show that lifts up the city nightlife.

Shopping

Amidst the beaches, jungle and culture, Cancún also provides its visitors with every shopping experience imaginable, from flying salesmen and market stalls to boutiques and modern indoor and outdoor shopping malls. Cancún’s shops are as versatile and creative as its people and the privileged tax status of Cancún (10%) makes it popular for buying luxury items. You can still practice your bartering skills at the markets, although most shops have fixed prices. Mexico is the world’s number one exporter of cowboy boots and is also famous for its silverware, tequila, hot chili sauces and handcrafted pottery. Other popular souvenirs are vanilla essence, Aloe Vera products, blankets, and of course the famous Mexican sombreros.
Down Town
For the slightly more adventurous, Cancún City offers all shopping amenities imaginable, from street vendors selling chewing gum and well-equipped supermarkets to luxury shopping plazas with bowling alleys, cinemas, amusement arcades and much more.

The three major Plazas are Plaza Las Americas, El Paseo and Gran Plaza, all of which can be easily reached by taxi from Avenida Tulúm.
La Isla Shopping Village
La Isla Shopping Village features shady alleys and pretty canals, showcasing a wide array of shops, restaurants, and attractions of any sort along with a cinema. Take a stroll down the quaint streets, browse at shops renowned worldwide or grab a bite to eat, La Isla is a pleasant shopper´s paradise.
Kukulcan Plaza
Kukulcan Plaza is renowned for its assortment of luxury shops and international names. Along with eateries, you will find shops like Forever 21, Hugo Boss and Burberry, including souvenir shops and local brands.
Mercado 28
Mercado 28 is the perfect destination to browse at the colorful stalls and get a glimpse of Mexican souvenirs and handicrafts. Vendors tend to be pushy but, with good haggling skills, you can find a comprehensive variety of products at reasonable prices, including pottery, clothes and knickknacks.
Luxury Avenue
With its touch of luxury shopping, Cancún turns into a most coveted holiday resort. Luxury Avenue, as the name suggests, offers an ample variety of upscale boutiques, jewelries and art venues where the trendiest and fashionable items can be found.
Plaza Las Americas
Plaza Las Americas has a diverse assortment of shops, restaurants and cafeterias. Connected to another big shopping mall, the whole complex features international and national brands as well as a casino, a pharmacy and department stores.
Forum By The Sea
Forum By The Sea is located nearby the major Cancún attractions, lining up close to the Hard Rock Cafe, the happening Coco Bongo and the Rainforest Cafe. It is a draw for tourists as it showcases a great assortment of souvenirs and Mexican handicrafts.
Las Plazas Outlet
Las Plazas Outlet is partly outdoor and indoor shopping mall that treats their guests with shops and eateries of any sort. Browse at the store windows, get the latest trends or just stroll around, Las Plazas Outlet is the ultimate shopping destination.

Tourist Information

Best Time To Visit
If you are looking to avoid holiday crowds and high prices, visit Cancún anytime from May to November, particularly in September and October. However, these two are also the rainiest months. If you prefer escaping the cold winter to relax in the sun, book your trip in December or January, the high season in Cancún.
Passport/Visa
Mexico can be visited visa-free for up to 180 days by citizens of all European countries, USA, New Zealand, Japan, South-America, South-Korea and more. If you are unsure whether or not you need to apply for a visa, we recommend contacting the embassy or consulate in your country. All visitors who enter Mexico and travel farther than 20 kilometers and stay longer than 72 hours need to obtain the Forma Migratoria Múltiple which you can present at the checkpoints of the country.
Cancún Airport International
Cancún Airport International (CUN) is Latin America's 4th busiest airport. Located outside the city of Cancún at KM 22 of the Cancún-Chetumal highway, the approximate transfer times to Cancún’s City or Hotel Zone is 20-30 mins. Buses, shuttles, private transfers, VIP vehicles, and Limousines are available for pickup and every terminal has a designated taxi service available. A public modern air-conditioned bus service to Cancún’s central bus station is available outside Terminal 2.
Public Transport
Cancún’s central bus station is located at the corner of Avenidas Tulum and Uxmal, offering excellent and regular connections to most touristic destinations. A regular shuttle transfer to Playa del Carmen leaves every 15-30 minutes. The frequent local bus service between the Hotel Zone and downtown (R-1 or R-2 buses) is quite efficient and runs 24 hours.

Buses stop on hand signal and would often leave before everyone is seated ; bus stops are marked with a blue and black sign with a picture of a bus.
You can buy tickets on board but don't forget to check your change before taking your seat.
Taxi
Taxis are a common mode of transport in Cancún and Mexico. Despite warnings to agree on a price before getting in, one should know that all taxi drivers belong to a syndicate and there is an official fixed price list split into various zones that all taxi drivers must carry (also available in all hotels). Taxis in the Hotel Zone are more expensive than downtown and a standing taxi always costs slightly more than one flagged down from the curb. One alternative is the Cancun Cab that serves all over Cancún.
Post
The postal service in Mexico is very slow and often not very reliable. Sending anything of importance or value is usually safer by courier service.

Cancún’s main post office is located in the city center where stamps or postcards can be found; mail boxes are red and easy to recognize.
Pharmacy
There are two types of pharmacies in Mexico, the regular Farmacia and the Farmacia Similares. The former sells well-known brand medications whilst the latter sells cheaper, not-branded medicines. Prescriptions are generally not required for anything and most medicines are widely available. You can find a Farmacia on almost every corner within Cancún's downtown, with several located in the Hotel Zone. Many Farmacias are open 24 hours and have also a delivery service for a small surcharge.
Telephone
Country code: +52
Area code for Cancún: 01998

Please note that not all international mobile phones will work in Mexico and it is therefore best to check with respective providers beforehand to ensure service.
Electricity
110 Volt. Hotels usually offer voltage converters for 220 Volt devices.

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