Cleaning

We have reassessed every aspect of our business to be able to offer our well known Coach House hospitality in a safe environment so that all our guests can relax and enjoy their stay and this stunning area.

As everyone who has stayed with us or seen our reviews will know cleanliness is paramount at The Coach House.

All keys and fobs are sterilised in between bookings.

Every guest bedroom and en-suite will be fully cleaned and sanitised before each stay.

All bed linens are laundered at high temperatures after each stay

Mattress protectors, duvet protectors and pillow protectors are all removed and laundered between stays.

Fabric items such as mattresses, pillows, cushions, carpet, chairs and other furniture is sprayed with an approved sanitising solution, which is effective in killing Covid-19 but otherwise harmless to you and us.

Linens, towels and robes are laundered on a high heat. Slippers (superior king rooms and mini suite) and all consumables are replaced before each stay.

Surfaces throughout the property such as screens, door handles, stair handrails, light switches etc will be regularly cleaned and sanitised throughout the day but please remember to use the hand sanitiser supplied and most of all wash your hands.

We implemented a ‘new normal’ cleaning/sanitising regime back at the beginning of March 2020 and are very familiar with the very extensive nature of the process and are constantly checking on updated guidelines.

We have Internal regulations that require everyone working in the property to wear the appropriate PPE and to wash their hands frequently.

During your stay

On advice rooms will not be cleaned during your stay.

Bedrooms and bathrooms

Towels replaced on request. Safe procedure for this is detailed in each room and on the room detail post here https://www.houfy.com/kaytcooper/posts/room-information-at-the-coach-house-brecon-15144

For the rooms that have robes (our superior king rooms and the mini suite) these will be laundered after each stay even if they appear not to have been used.

To contact us during your stay dial 0 from the phone in your room or text or Whatspp me on 07703151172.

Recycling and general waste containers are set up in the courtyard for you to use. We recycle as much as possible here in Wales! We also wanted to offer this for your comfort as we will not be emptying your room bins during your stay.

We will not be providing guest masks so please bring yours with you.