Hillview Cottage - Cessnock

Additional House Rules TERMS and CONDITIONS: Please read the following before making a booking. We have a beautiful home we would like to share with you and other guests, and we must make sure the home and our neighbours are happy. With our home, there are just a few extra rules we want you to be aware of, so we all have the best possible interaction with one another. 1. We have a strict no events policy at this house. We can NOT accommodate any type of event. No parties, no hens/bucks’ weekends, or functions. 2. Noise complaints. Please keep noise levels down as home in a residential area. Our neighbours live in their homes permanently and as such have the right to expect it to be quiet during the hours of 10pm-8am. Any complaints from the neighbours may result in immediate termination of rental and loss of all remaining monies paid including bond. 3. To ensure the home is kept in the same condition for all guests, there is a strict no use of candles, incense, or fake tans within the inside or outside of the home. Any damages caused using these, and other items will be the responsibility of the guests. Any breach of house rules in general, can result in eviction and no refund being issued. Additional House rules are: a. No extra people on premises. If booked for 4 people, only 4 people can stay even if the property accommodates more guests. Penalty fees will apply for excess guests. I. $80 per person per night will be billed to the primary guest. b. No unruly behaviour or excess noise. c. It is a requirement that the home is returned in clean condition. Your rental includes a general clean and linen fee however if there is excess cleaning or laundering required, we do charge extra. Extra cleaning and laundering include but is not limited to rearranging furniture, dirty dishes, rubbish left, stained linen/furniture/blankets/pillows, or food and drink stains. i. Excess cleaning $70 - $500 ii. Rearranging furniture $120 iii. Dirty Dishes $50 iv. Rubbish left behind $80 v. Stains $250 to $400 4. Do not remove any items from the home that do not belong to you. Any damage, breakage, or theft is the tenant’s responsibility during their stay, and if anything is noted by our cleaners as missing or broken it will be charged against the primary guest. 5. Smoking inside the house is strictly prohibited. If you smoke do so outside away from any doors or windows. Please dispose of cigarette butts in the proper manner. If any butts are found on the lawn, in the garden beds, or disposed of around the property a fee will be charged for their disposal. II. A fee of $250 applies if smoke is detected inside the house and a (Website hidden by Airbnb) $150 surcharge is applied if we find cigarette butts anywhere. 6. Please do not leave your property behind as they will not be sent to you. If they are of value, arrangements can be made at your cost. Items left behind can be posted at a $50 dollar handling charge plus shipping. To be paid before item is posted. 7. All doors and windows need to be closed and locked when you leave the home during your stay and upon departure. 8. Remove all garbage from the house before you leave and place in the relevant outside bins, ensuring that if you are checking out on the designated bin night that you place the bins to the curb. Bins are to be put out Wednesday night. If no room in bins, then please take excess rubbish with you. I. Fee for disposal of excess rubbish left at property $80 II. Fee for not placing bins out $50 9. The primary guest acknowledges that they have read and understood these terms and conditions and that they are responsible for the compliance of those rules by all other guests as well. 10. Check out time is strictly 10:00 am unless late check out is offered or negotiated in advance before your arrival. 11. Personal Injury and Property Damage. The hosts, the property owner, or any other representative shall not be liable or responsible for: (a) any personal injury or consequential damage of any nature whatsoever, however caused, that may be suffered or sustained by the guests or by any other person who may be upon the Premises; or (b) any loss or damage of any nature whatsoever, howsoever caused, to the Premises, any property belonging to the guests or to any other person while such property is in or about the Premises. Occupants must report breakages immediately (or as soon as practical) and are responsible for loss or damage of property belonging to them, or their guests, and for the damage or loss of property belonging to the property during their stay. The hosts strongly recommend all guests to take out travel & health insurance. The home will be clean and in working condition. No compensation will be provided for non-working items outside the owners control, including but not limited to power outages, internet outages/issues, smart tv issues, heating/cooling issues etc. For items within the owner’s control, owner will make every attempt to rectify any problems that may occur. It is the guest's responsibility to notify the owner immediately if there is any problem or issue. No refunds or compensation will be given for problems the owner is able to rectify in a reasonable timeframe, given the circumstances of the issue. Guests will be responsible for cost of any repairs for problems caused by actions of guests or due to guest’s failure to immediately notify owner of problem. 12. Any loss of keys or remote controls must be reported to us as soon as possible. The following charges apply for replacement. I. Normal keys $30 each II. Remotes $150 each III. Change of locks up to $1,000 13. If we need to come and assist you with a spare key an additional call out fee of $120 applies which needs to be paid upfront or on the spot. We appreciate your help and understanding and looking forward to welcoming you into our home. ** By booking and paying through Airbnb it is accepted that these terms and conditions have been read, understood, and agreed to by the primary guest and all guests are aware of their responsibilities. ** Not suitable for infants (under 2 years)No smokingNo petsNo parties or eventsCheck-in is anytime after 3:00 PM