How can I cancel a reservation as a guest?
We understand when you as a guest may need to cancel. Please contact the host directly for them to cancel your reservation.
- Log in and select Trips
- Select details of the reservation you want to cancel.
- Please message the host directly.
Houfy facilitates communication between Hosts and Guests. Houfy does not take part in any transactions between Hosts and Guests. Each individual host on Houfy is responsible for refunds according to their own rules, policies and rental agreements.
Rental agreement for the guests
How the guest can view, sign, attach id proofs and send the rental agreement
There are 2 ways the guest can sign, attach id proofs and send the rental agreement.
- Click on the rental agreement in the Review Rules section
- Scroll down -> Sign
- Upload photo or Take photo
- Download or Submit
After sending the request
- Go to Reservation details
- Go to Policies & Rules
- Click on the rental agreement. It will open the rental agreement page where you can sign, upload ids and submit.